Job Description

•Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.•

•Inviting applications for the role of Lead Consultant- Network Engineer Responsibilities•

• •Cisco related Access switches, Core switches, Firewalls, Edge Devices, Wireless Hardware, Internet Edge, Cisco Firepower (IPS, IDS, NGFW), LogicMonitor•
• •Have experience on F5 LB, Juniper, Cisco, PaloAlto, Solarwinds for Monitoring, Riverbed, HPE Aruba Airwave•
• •Installing, configuring and supporting network equipment including routers, switches, wireless devices•
• •Configuring firewalls, routing and switching to maximize network efficiency and security•
• •Maximizing network performance through ongoing monitoring and troubleshooting•
• •Provide critical thinking to complex problems in a 24/7, mission critical network environment.•
• •Process, monitor and prioritize trouble tickets.•
• •Automate the tasks, which should be automated.•
• •Provide support and administration of customer firewalls and security appliances•
• •IP Address and Subnetting•
• •Routing concepts- Static routing, Dynamic Routing(Eigrp, Ospf, Bgp)•
• •Good hands on in switching technologies like- vlan, intervlan routing, stp,•
• •Experience on EOL Project(migrating from old switch to new switch),•
• •Core upgrade, password recovery.•
• •Basic Knowledge in Nexus- 7K, 5K, 2K•
• •Change management: Knowledge of ITIL procedure•
• Infrastructure Management•

• •Server and Device Monitoring:•

•o Continuous monitoring of server health, performance, and capacity.•

•o Realtime alerts for hardware failures, resource exhaustion, and other critical issues.•

• •Patch and Update Management:•

•o Regular updates and patching of network devices and servers to ensure security and stability.•

•o Coordination with SOC for security related updates.•

• •Configuration Management:•

•o Maintenance and documentation of network and device configurations.•

•o Change management processes to track and manage configuration changes.•

• Connectivity and Bandwidth Management•

• •Internet and WAN Link Monitoring:•

•o Monitoring of internet and WAN links for availability and performance.•

•o Alerting and troubleshooting of connectivity issues.•

• •Bandwidth Utilization Analysis:•

•o Monitoring and analysis of bandwidth usage to identify trends and potential issues.•

•o Optimization of bandwidth allocation to ensure critical applications have necessary resources.•

• •Traffic Shaping and QoS Management:•

•o Implementation of traffic shaping and Quality of Service (QoS) policies to prioritize critical traffic.•

•o Monitoring and adjustment of QoS policies to ensure optimal performance.•

• Security and Compliance•

• •Network Security Monitoring•
• •Compliance Reporting•
• •Vulnerability Management•

• Incident Response and Recovery•

• •Network Incident Response•
• •Disaster Recovery Planning•
• •Backup and Restore Management•

• Service Level Management•

• •SLAs and Performance Metrics•
• •Customer Reporting and Communication:•
• •Proactive Customer Support including working closely with Networking hardware providers (e.g. Cisco)•

• Other NOC Services•

• •Enable bringing the "King of Prussia" Client location within the security umbrella based on prioritization from the Client team•
• •Network tooling•

•o Ongoing maintenance•

•o Network tooling rationalization and driving POCs and promoting successful POCs to production.•

• •Proactive research and enablement for NOC:•

•o Continuous improvement and transformation•

•o NIST CSF 2.0 aligned roadmap execution for activities recommended for NOC to drive continuous maturity to drive NIST CSF 2.0 aligned maturity levels.•

• •Support for Client Internal and external compliance audits (e.g. Korean compliance related audits)•
• •Research and drive continuous improvement for NOC including•

•o Leveraging GenAI enabled Networking Operations•

•Qualifications we seek in you!•

•Minimum Qualifications•

• •Certifications : Trained in CCNP and CCNA•
•Preferred Qualifications/ Skills•

• •Clear knowledge of hardware and network infrastructure.•
• •Ability to think and imagine solutions to problems.•
• •Power to install, maintain, and troubleshoot network infrastructure tools including wireless access points, firewalls, routers, switches, and controllers.•
• •Knowledge of transport systems and the standards for network infrastructure.•
• •Can build detailed network diagrams and documents for network communication systems design and planning.•
• •Provides extensive precise details for choosing the hardware and applications.•
• •Network security experience•
•Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.•

•Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.• •Job Lead Consultant•

•Primary Location India-Hyderabad•

•Schedule Full-time•

•Education Level Bachelor's / Graduation / Equivalent•

•Job Posting Jul 16, 2024, 1:22:23 PM•

•Unposting Date Aug 15, 2024, 1:29:00 PM•

•Master Skills List Consulting•

•Job Category Full Time•