Job Description

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what\'s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world\'s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries. Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values-Fairness, Openness, Respect, Teamwork and Execution-which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination The Lead T&E Administrator will join our Global Shared Services team and will play a key role in scaling and improving the company\'s T&E policies and procedures. What You Will Do: Process all Travel & Expense (T&E) claims and travel advance requests accurately and timely, ensuring compliance with Company policies. Review and audit expense claim submissions for appropriate supporting documentation, policy compliance, correct expense coding and proper authorization. Follow up with employees as necessary to resolve delinquencies and compliance issues in a timely manner Serve as T&E \'Helpdesk,\' guiding employees on T&E process best practices, fielding employee queries, managing Concur system issues. Train and educate users on the T&E / Corporate credit card processes and related policies. Perform periodic reconciliations of employee expense and company credit card ensuring completeness and accuracy of transactions recorded in the general ledger. Perform expense administrator functions in T&E system (Concur) including basic configuration of audit rules, approval flow, delegates, expense types, group configurations, user management, tax/VAT rules etc. Coordinate with different client stakeholder groups for harmonizing policies and finalize Travel and Expense requirements. Create, run, and schedule Concur reports for stakeholders using Concur Intelligence Reporting. Assist in the identification and system / process resolution of issues and process improvement opportunities. Serve as key point of contact for T&E related issues with third parties/vendors including Concur, NetSuite, internal admin teams and travel providers. Ad hoc duties as required. What You Will Bring: Minimum of 3-4 years\' experience with T&E claim processing and corporate credit card programs at a multinational pre-IPO or publicly traded company. Expert in the use of Concur system functionality and continued training to stay up to date with the system. Advanced proficiency with MS Office tools including excel, word, and PowerPoint. Ability to work in a fast-paced environment, manage competing priorities, and adhere to tight deadlines. Ability to communicate effectively, clearly, and concisely both verbally and in writing. Strong bias toward continuous improvement of processes. High emotional intelligence, ability to build and sustain relationships at multiple levels within and outside of finance. Effective management of projects through key stakeholder meetings, planning and status reporting in a timely manner. Pro-actively coordinate and manage tasks and milestones to achieve target deadlines. Qualifications: 7-10 years of experience in IT industry and employee expenses management. 5-6 years of Concur Expense management implementation experience in a functional stream. Previous experience working as a Concur admin is a plus. Desirable to have handled P-Card/ credit card management for an organization. Strong organizational skills. Ability to work with a minimum of supervision. Excellent verbal & written communication skills. Proficiency in Concur and MS Office suite (Word, Excel, and PowerPoint). Must have Attention to detail, high level of accuracy & confidentiality. Must be detailed oriented & can multi-task. Must be able to exercise good judgment. Analytical & critical thinking skills. Willingness to collaborate with team members & members of other departments.

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