Job Description

DesignationLEAD CONSULTANTNo. of Positions1Experience4.5-8 YearsSkill (Primary)Data Center-Network Data-Network DataQualificationBE/B.Tech (Hons) (Posting).Team: Global Telecom Provisioning
Role: Provisioning Engineer
Seeking a Provisioning Engineer with vast knowledge of data circuit connectivity provisioning to join the Global Telecom Provisioning Team. Candidate will work closely with the Network Engineering, Network Operations and Network Operations Center.
The individual needs to show a keen interest in technology. This role requires an individual with effective communication and interpersonal skills that can establish and maintain an excellent relationship with other internal technology teams.
A Provisioning Engineer plays a crucial role in the telecommunications and network service industry. The job purpose involves facilitating the activation and provisioning of services for customers.
The overall goal of a Provisioning Engineer is to ensure a smooth and efficient process for delivering telecommunication and network services to customers while meeting quality standards and adhering to industry regulations.
The role is critical in providing a positive experience for customers and maintaining the integrity of the service delivery infrastructure.Key Responsibilities:
1. Order Review:
Receive and review customer orders for new services, upgrades, or modifications to existing services.2. Configuration Management:
Configure network devices, equipment, and software based on customer requirements and service specifications.3. Service Activation:
Facilitate the activation of telecommunications and network services, ensuring that customer orders are processed accurately and in a timely manner.4. Capacity Planning:
Collaborate with capacity planning teams to ensure that network resources are allocated efficiently to meet current and future demand.5. Quality Assurance:
Conduct quality checks to ensure that provisioned services meet specified standards, performance criteria, and customer expectations.6. Troubleshooting:
Address any issues or discrepancies that may arise during the provisioning process, collaborating with other teams such as technical support or network operations.7. Adherence to Service Level Agreements (SLAs):
Ensure that provisioning activities adhere to agreed-upon SLAs, meeting deadlines and service delivery timelines.8. Documentation:
Maintain accurate records and documentation of customer orders, configurations, and provisioning activities.Academic Qualification:
Degree in Telecommunications
Network Engineering
Information Technology, or a related field
Relevant certifications may be accepted in lieu of a degreeProfessional Qualification and/or Regulatory, Licensing requirements:
Relevant certifications in networking or telecommunications,
such as Cisco Certified Network Associate (CCNA) or equivalentTechnical Skills
Telecommunications Knowledge:
Understanding of telecommunications principles, services, and technologies.Network Protocols:
Working knowledge of network protocols such as TCP/IP, DNS, DHCP, and others.Network Devices Configuration:
Proficiency in configuring and managing network devices, including routers and switches.Automated Provisioning Systems:
Familiarity with automated provisioning systems and tools to streamline service activation processes.Quality Assurance Testing:
Ability to conduct quality assurance testing for provisioned services to ensure they meet specified standards.Compliance and Security:
Awareness of compliance requirements and security standards related to provisioning activities.Network Testing and Validation:
Experience in testing and validating provisioned services to ensure correct functionality.Collaboration Tools:
Familiarity with collaboration tools to work effectively with cross-functional teams.Customer Communication:
Effective communication skills to in

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