Job Description

About FergusonFerguson is the largest value-added distributor serving the specialized professional in the residential and non-residential North American construction market. We help make our customersxe2x80x99 complex projects simple, successful and sustainable by providing expertise and a wide range of products and services from plumbing, HVAC, appliances, and lighting solutions to pipe, valves and fittings, water and wastewater solutions, and more. Headquartered in Newport News, Virginia, Ferguson has sales of $29.6 billion (fiscal year xe2x80x9924) and approximately 35,000 associates in nearly 1,800 locations.ANSR is the market leader in enabling organizations to build, manage and scale global teams through Global Capability Centers (GCCs). ANSRxe2x80x99s full-stack GCC platform, comprising end-to-end Al- enabled products and services, is trusted by the worldxe2x80x99s best companies to help them set up, manage, and run their high-impact technology centers. Since its inception, ANSR has established over 125 GCCs, aggregating to over 125k enterprise talent, with over $2B in investment and using over 12M sq ft of workspace.Visit ansr.com for more information.Duties and Responsibilities:

• Facilitates the research, exploration, analysis, and documentation of business systems requirements, translating them into detailed functional specifications for development.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Assist in the creation of business case documentation.
• Understanding of architectural consistency and usability standards.
• Drives the implementation of systems, working closely with technical team members.
• Plan and complete assigned configuration tasks within deadlines.
• Defines and develops user test cases and validates test results during testing.
• May conduct system demonstrations and training sessions, as well as participate in design / review of training content.
• Plays a third-level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
• Experience with Oracle is a plus.
• Experience with Order Capture is a plus.
• Experience with Unidata is a plus.

• Bachelors degree in Computer Science, Information Systems, Business, or related field, or equivalent work experience.
• Minimum of 7 years of relevant technical or business work experience, with preference for experience in business areas such as accounting, finance, warehouse operations, purchasing, order management, and order fulfillment. Business or systems analysis experience can substitute for formal education.
• Proficient in Excel, Outlook, PowerPoint, Visio, and Word. Familiarity with application integration methods, including data mapping processes.
• Strong domain knowledge in at least one business area, with the ability to analyze and improve sophisticated processes and systems.
• Superb communication skills for interacting with both technical and non-technical collaborators at all levels. Capable of presenting in various formats, from one-on-one meetings to large group presentations.
• Meticulous, proactive, and efficient with the ability to organize and prioritize tasks. Able to work independently and within teams, managing multiple projects simultaneously in a dynamic environment.
• Ability to learn new systems and tools quickly, and to work with minimal direction.
• Familiarity with software development life cycle methodologies, and ability to support projects through all phases.
• Soft Skills: Strong listening skills, creative problem-solving, and effective at presenting ideas and solutions.

Ferguson