Job Description

Why Work at Reputation?Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.We\'ve raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022.Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.Our Mission: We exist to forge relationships between companies and communities.Responsibilities:
Contribute to System test methodologies, test plans and highly effective test automation by
creating and executing automated system tests to replicate real-world scenarios.
Create and setup test scenarios and test data as needed.
Write code to simulate tests and to build various testing tools, by working alongside other
engineers and championing code quality principles; Deliverables will include code builds and
documented test results.
Participate in tool analysis, creates proof of concept models, and makes recommendations to
support the tools selection process.
Participate in reviews (walkthroughs) of technical specifications and program code with other
members of the engineering team, communicating design, requirements, feature set,
functionality and limitations of systems/applications to team.
Proactively involved with product managers right from inception through functional validation to
launch, while always looking for potential quality issues/bugs and offer triaging and root cause
analysis capabilities to the engineers.
Provides cross-training and education to test personnel as required.
Assists in the collection of test metrics, understands the trends, and suggest appropriate
corrective actions.
Identifies and reports software defects in an appropriate manner and follows the defined defect
lifecycle.
Follows standard development processes and procedures.
Work with various team to promote QA processes, practices and standardization.
Provides training, guidance, and feedback to testing team members. Proactively notifies of impediments to commitments.
Additional duties as assigned.
Qualifications:
BS/MS degree in Computer Science, or related field from a leading institution.
6-10 years of building software solutions in a corporate or startup engineering environment
using Java.
Extensive experience with all phases of software testing including test planning, functional
testing, performance testing and regression testing.
Must have prior experience in developing test automation tools and frameworks.
Must have a good understanding of web and backend technologies .
Must have experience with functional, performance and stress testing for both web applications
and backend services.
Able to champion quality practices within a team or within the organization.
Demonstrates strong problem solving and troubleshooting skills and an ability to come up with
creative solutions to impossible-to-solve problems.
Should be able to lead a teamWhen you join Reputation, you can expect:Flexible working arrangements.Career growth with paid training tuition opportunities.Active Employee Resource Groups (ERGs) to engage with.An equitable work environment.Our employees say it best:According to Glassdoor, 94% of our employees approve of our CEO, Joe Burton.Our employees highlight our:Ample Opportunities- There are many opportunities to learn and grow. Many open roles are replaced with internal promotions.Positive Culture- You will never have a better culture anywhere else. Period.Training and Tools- All managers truly want you to succeed, and you are given great tools and training to be successful in your role.Balance- Great work life balance and awesome team environment!Diversity Programs & Initiatives:Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success.At Reputation, we believe in:Diversity: Embracing a culture that values uniqueness.Inclusion: Inviting diverse groups to take part in company life.Belonging: Helping each individual feel accepted for who they are."At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day." - Joe Burton, CEO, ReputationAdditionally, we offer a variety of benefits and perks, such as:Flexible PTOPaid company holidays4 company provided, Recharge Days, which are wellness days off for the entire companySeveral active Employee Resource Groups (ERGs) to help foster inclusion and communityEmployee Assistance ProgramAccess to a wide variety of unique perks and apps: Ginger, Calm, Headspace, Carrot Fertility, Aaptiv, Omada, One Medical, SoFiFetch Pet Insurance401KHealth, dental and vision insurancePaid maternity leaveEmployer paid short term and long term disability and life insuranceWe are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.To learn more about how we handle the personal data of applicants, visit our .Applicants only - No 3rd party agency candidates.

Reputation