Job Description

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About the Role:

Grade Level (for internal use): 11

The Team

The S&P Global Ratings, Advanced Analytics & Automation team is responsible for realizing productivity gains by implementing automation solutions leveraging RPA and Chatbot toolset, and for building ML powered products and capabilities to power natural language understanding, data extraction, information retrieval and advanced analytics solutions. The team operates globally and brings together a collection of business and technical skills with a mandate to drive a transformative agenda in Ratings. The team has a can-do spirit and gets involved in a diverse and interesting range of activities. As a Process Automation Specialist you will be using low-code tools (RPA and Chatbots) to build and deliver end-to-end automation solutions. Reporting to the Head of Robotic Process Automation you will be empowered to drive a portfolio of automation projects that will deliver business results.

What\'s in it for you?

The Advanced Automation and Analytics team is seeking an experienced RPA / Automation Developer to lead and support a range of process automation activities across all functions in S&P Global Ratings.

• Work independently on end to end automation projects by owning the entire project lifecycle including stakeholder management
• Help democratize low code automation tools and contribute towards creating a truly digital workplace
• Deliver real, measurable business value with ownership and accountability for the results
• Opportunity to coach and develop highly skilled teammates in a collaborative and fast-paced team environment
• Potential to learn and work on the latest technologies as they are added to the Ratings basket of Automation technologies
• Learn about the whole of S&P Global Ratings by performing automation assessments on ideas submitted from all departments

What we\'re looking for

• 5 years of relevant work experience in RPA and other forms of intelligent automation, including 2 years within the Ratings industry
• Highly skilled with at least two of UiPath, Blue Prism and/or Microsoft Power Automate (certifications required)
• Experience with building and deploying Chatbots using Microsoft Virtual Agent
• Proficiency with at least one complimentary programming language (Python, .NET/VB, VBA/PowerShell, or C#)
• Hands-on knowledge of managing infrastructure for Blue Prism and UiPath
• Ability to design solutions leveraging confidential data with attention to detailed concepts of logging
• Experience managing RPA portfolios, including new development, maintenance and infrastructure needs
• Experience defining and/or enhancing RPA operating model
• Hands-on ability to build quick prototypes / visuals to assist with high level product concepts and capabilities
• Experience with training/coaching other developers, documenting and sharing best practices
• Attention to detail
• Excellent aptitude for learning, experimenting and picking up new technologies quickly
• Experience in an Agile software development processes
• Experience in deployment and management of applications utilizing cloud-based infrastructure
• A proven background in technical leadership and strong communication and interpersonal skills, with the ability to elicit business process information from stakeholders
• Ability to work in cross functional, multi geography teams displaying cultural sensitivity and championing diversity & inclusion

About S&P Global Ratings
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world\'s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world\'s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

For more information, visit

What\'s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence\xc2\xae, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We\'re more than 35,000 strong worldwide-so we\'re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We\'re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We\'re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world\'s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That\'s why we provide everything you-and your career-need to thrive at S&P Global.

Our benefits include:

Health & Wellness: Health care coverage designed for the mind and body.

Flexible Downtime: Generous time off helps keep you energized for your time on.

Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

Family Friendly Perks: It\'s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.

For more information on benefits by country visit:

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn\'t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

S&P Global has a Securities Disclosure and Trading Policy (\xe2\x80\x9cthe Policy\xe2\x80\x9d) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy\'s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.



Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.

DTMGOP202.2 - Middle Professional Tier II (EEO Job Group)

Job ID: 296168
Posted On: 2024-01-09
Location: Gurgaon, Haryana, India

S&P Global