Job Description

About Delta Air Lines About the Company Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. In 2024, Delta was recognized by Fortune with a No. 11 placement on Fortune?s Top 50 Most Admired Companies list. The company?s strong management and commitment to providing elevated experiences and premium products also secured a No. 1 ranking out of the eight airlines on the list. Delta landed on TIME?s inaugural list of the ?World?s Best Companies,? coming in at No. 12 ? the only U.S. airline in the top 155. TIME?s award is based on three criteria: employee satisfaction, revenue growth and sustainability. Delta?s people-first culture continues to be recognized, earning the airline a spot on Fortune?s 100 Best Companies to Work For? list for the fifth year. Delta is the only airline included on the 2024 list. Additionally, Delta earned a coveted spot, on Fast Company?s list of the Most Innovative Companies, climbing from its No. 8 spot in 2023 to No. 2 in the travel category. The airline was recognized for its Wi-Fi revolution that is working to ensure the future of travel is connected. About the Delta Technology Hub (DTH), Bangalore Delta has fast emerged as a customer-focused, innovation-led, technology-enabled business. The Delta Technology Hub will contribute directly to these objectives. About Delta Tech Hub: Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers. Responsibilities:

• Develop and execute SAS data pipelines to support high-priority multi-channel marketing campaigns, with a focus on Deltas Co-Branded credit card program.
• Support the migration from existing systems to Python and AWS, ensuring the team adopts modern and scalable technologies
• Recommend optimal platforms and methods for audience segmentation. Proactively suggest improvements in segmentation techniques to enhance marketing performance and campaign effectiveness
• Work closely with marketing, analytics, and business stakeholders to understand complex business problems and use data to deliver actionable insights.
• Use data to inform decisions related to marketing strategy and campaign optimization, ensuring that all solutions align with business objectives
• Stay current with industry trends and tools, proposing and implementing innovative solutions to improve data workflows and marketing insights.

What you need to succeed (minimum qualifications):

• At least 7+ years of post-degree professional experience as a data engineer, developing and maintaining data pipelines.
• Experience in SAS/SQL programming and data analysis
• Extensive experience working with Teradata
• Hands-on experience with databases and data platforms (Teradata and AWS preferred).
• Ability to create clean, well-designed code and systems
• Proven ability to work with large and complex datasets
• Proficiency in Python
• Strong analytical and programming skills with the ability to solve data-related challenges efficiently
• Demonstrated ability to use data to solve marketing-related business problems.
• Experience in collaborating with non-technical stakeholders to deliver data-driven solutions that align with business goals.
• Strong attention to detail and a commitment to data accuracy.
• Proven ability to learn new data models quickly and apply them effectively in a fast-paced environment.
• Excellent communication skills with the ability to present complex data findings to both technical and non-technical audiences.

What will give you a competitive edge (preferred qualifications):

• Bachelor of Science in Computer Science, Engineering, Information Systems or equivalent experience
• Experience working in marketing operations and the airline industry
• Experience migrating data pipelines and systems to modern cloud-based solutions
• Familiarity working with Deltas internal data ecosystem (ex:RPAD)
• Proficiency in Shell scripting to support automated processes, data transfers and system integrations.
• Familiarity in SFMC Automation Studio to build and manage automated workflows, including data extracts, file imports and API integrations.

Delta Air Lines