Job Description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.The Lead Business Analyst EPW will have responsibility for leading requirement gathering sessions with stakeholders to identify business needs and objectives, ensuring thorough understanding and documentation of requirements.Essential Functions:

• Utilize strong logical thinking skills to analyze current business processes and identify hidden opportunities for improvement.
• Serve as a liaison between various departments, ensuring clear and effective communication of requirements, project updates, and expectations.
• Work within Agile and Waterfall Software Development Life Cycles (SDLCs) to manage project phases and deliverables.
• Prepare and maintain key project documentation, including Process Definition Document (PDD) and Business Requirements Documents (BRD), ensuring all documents are accurate and up to date.
• Employ tools like Jira and MS Visio to track project progress, create process flows, and manage requirements.
• Provide regular status updates on all projects, highlighting key achievements, risks, and next steps.
• Act as the primary point of contact for stakeholders, keeping them informed of project progress, and addressing any concerns promptly.
• Conduct meetings, take detailed minutes, and follow up on action items with stakeholders and developers to ensure timely completion.
• Ensure that all project documentation is saved and organized correctly, maintaining a centralized and accessible repository.
• Verify that developers have saved their projects in the appropriate folders, maintaining the integrity and organization of project documentation.
• Analyze data to generate insights that support decision-making and recommend process improvements.
• Identify potential risks in the project lifecycle and proactively develop mitigation strategies.
• Manage stakeholder expectations through regular communication and feedback loops, ensuring alignment with project goals.
• Collaborate with teams to validate that requirements are correctly implemented, ensuring high-quality deliverables.
• Provide training and support to end-users or team members regarding new processes or system implementations.

Qualifications and Experience:

• Bachelors degree in business administration, Information Technology, Finance, or a related field.
• Certification in Business Analysis (e.g., CBAP, CCBA) or Project Management (e.g., PMP) is preferred.
• Strong understanding of SDLC methodologies, including Agile and Waterfall.
• Proficiency in tools such as Jira, MS Visio, and MS Office Suite.
• Minimum 5-8 years of experience as a Business Analyst, preferably in BFSI, or related industries.
• Proven track record of gathering and documenting business requirements, creating PDD and BRD documents.
• Experience working closely with cross-functional teams, including developers, and stakeholders.
• Demonstrated experience with data analysis, reporting, and process optimization.
• Familiarity with project management practices and risk management.
• Experience in coordinating meetings, managing action items, and ensuring documentation accuracy.

Skill Sets:

• Ability to analyze data and business processes to identify insights.
• Familiarity with SDLC, Jira, MS Visio, SQL, and data visualization tools.
• Strong verbal and written communication for clear documentation and stakeholder interaction.
• Collaboration, negotiation, and conflict resolution skills.
• Expertise in creating BRD, SRS, and maintaining organized project documentation.
• Understanding task prioritization, risk management, and use of project tracking tools.
• High accuracy in documenting and analyzing data.
• Understanding of business processes and strategic alignment.
• Critical and creative thinking to solve business problems.
• Managing stakeholder expectations and conducting meetings.
• Ability to work in dynamic environments and manage multiple projects.
• Skilled in data analysis, visualization, and reporting.
• Creating clear documentation for technical and non-technical users.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

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