Job Description

:? Strong and excellent hands-on on troubleshooting WAN, LAN, Wireless & Riverbed ? Responsible to drive MI & P1 calls independently towards resolution? Multi-vendor (Cisco, HP, Extreme, Aruba) device knowledge will be value added.? Responsible to provide solutions for new requirements? Responsible to review and update project documents (HLD, LLD etc.)? Should have strong knowledge on end to end transition? Ensure proper communication and capable to provide quick resolution? Responsible for Vendor Management and people management? Responsible to conduct regular audit on network environment and take/suggest corrective action accordingly? Drives day to day operations and work plan allocation/management.? Conduct periodic reviews with teams.? Network Performance management and optimization? Experience on managing & troubleshooting SD-WAN (Silver-peak, Cloudgenix & vIPtela etc..)? Weekly and monthly status reports to higher management. Participate in business meetings with various stakeholders? Mentoring juniors? Adhere all the change process as applicable.? All major/Critical changes the in person presence is mandatory.? Root Cause Analysis? Reporting & Performance Dashboards with Capacity Planning.? Drive service improvement programs.? Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.Technical skills -? Strong knowledge on install, configure and manage Cisco Network Devices Routers (2800/3800/3900/7200/ASR1000), Switches (2900/3500/3700/4500/6500/N2K/N5K/N7K)? Strong knowledge on LAN/WAN/WLAN concepts? Strong knowledge on Switching Protocols (VLAN/STP/VTP/ HSRP/LCAP/VDC/VPC/Fabric Path)? Strong knowledge on Routing Protocols (EIGRP/OSPF/BGP/RIP)? Experience of Network Monitoring Tools (SolarWinds) and protocols (SNMP, Netflow) Network Data Admin

Wipro