Job Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity


The GDS Ecosystem Relationship Contracts Coordinator will function out of the GDS Alliances Delivery Center and will be responsible for providing ongoing support for new Ecosystem Relationship localization contracting process as well as other contracting support across EY's existing ecosystem relationships. The incumbent will support delivery model for all Ecosystem Relationships, ensuring seamless service delivery and compliance with organizational policies and compliance mandates. The incumbent will own the process and work towards enhancing the current model, thereby ensuring readiness for accommodating a larger volume of contract support opportunities in the near future.

Your key responsibilities

• Contracting Process Management for new ecosystem relationships
• Program Management and status reporting
• Developing/Tracking/Reporting SLAs for contracting process
• Proactively coordinate with other Alliance Delivery Center teams (GDS RMS, etc.) and onshore team
• Proactively follow up with business teams and GCO teams in multiple countries to reduce bottlenecks in workflow and ultimately reduce turnaround times at each contract review step
• Demonstrate flexibility and responsiveness despite time zone differences, especially for time-sensitive requests
• Support ERMS data & contracts management/maintenance
• Regular Reporting (e.g., reports to Risk Management, Ecosystem Leadership, etc.)
• Proactive BRET & contract renewal support
• Develop and follow struct quality control procedures (e.g., Document version control processes)
• Manage exceptions and consult/escalate as needed
• Contract reviews to identify & flag changes to specific contract terms (e.g., Independence terms)
• Liaise with Global/Local GCO
• Liaise with Global/Local Independence
• Maintain country legal and Independence contacts list
• Support for supplier onboarding processes with Alliance partners
• Bring innovative thoughts, take proactive steps for improving the existing process. Find better ways to perform existing tasks through continuous process innovation, take the initiative in identifying possible bottlenecks and take suitable measures to mitigate them. Explore Digital or Robitics automation opportunities.

Skills and attributes for success

• Experience working with contracts and ability to evaluate changes and summarize impacts
• Should be excellent with MS Word - including ability to manage versions, track changes, compare documents, etc.
• Ability to work with senior onshore stakeholders, excellent relationship and stakeholder management skills, should have the ability to develop trusted business advisor relationships with onshore stakeholders
• Should have experience with virtual working preferable across multiple geographies, including cultural sensitivity, with a global mindset
• Proven instances of being able to Independently identiy and resolve issues, come up with root cause evaluation and mitigation strategies thereby ensuring issues are not reccuring
• Strong conceptualization skills, should be able to visualize, define and design new processes with are robust with an eye towards continuous process improvement
• Should have strong documentation skills - should be able to draft detailed process documention using appropriate writing skills and visual representation. Should have experience in using process mapping tools like SIPOCs, cross-functional flow charts (created using MS Visio). Should have experience with creating training materials
• Experience working with Alliance/Partner programs in a professional services or technology company. Exposre to Alliance program contracts will be an added advantage.
• Knowledge of EY & GDS operations, incl. org structure, operating model, management information systems, independence concepts, etc. (for internal candidates), Big 4 consultancy exposure with experience in leadership support/strategic environment (for external candidates)

To qualify for the role, you must have

• Graduate in Commerce, Business Administration or Law
• Masters in Business Administration (Finance, Risk, Entrepreneurship, etc)
• Exposure (work experience or academics) to Corporate and Finance Law would be an advantage

Ideally, you'll also have

• 10+ Years of work experience

Technologies and Tools

• Proficient use of MS Office suite of tolls

What we look for

• Highly organized with program/project management skills
• Excellent verbal and written communication skills with the ability to succinctly summarize issues/challenges to be resolved

What we offer


EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland and the UK - and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture : You'll be embraced for who you are and empowered to use your voice to help others find theirs.

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