Job Description

Job Title: Lady Relationship Manager (Fresher)

Location: Howrah, Ankurhati

Company: Bharat Marble Company

Employment Type: Full-Time

Salary : 11K-14K

Job timing : 10 am to 6 pm

Website: www.Bharatmarblecompany.com



We are seeking a dynamic and proactive Relationship Manager to join our team in Howrah. The ideal candidate will be responsible for maintaining and enhancing relationships with our customers, overseeing various administrative tasks, and ensuring efficient workflow through our flowchart management system. This role requires a strong personality with excellent communication skills in both Hindi and English.

Key Responsibilities

• Customer Communication: Engage with customers to understand and address their needs and concerns.
• Maintain regular contact to ensure customer satisfaction and loyalty.
• Administrative Duties: Manage and oversee administrative tasks related to maintenance operations.
• Ensure all documentation and records are accurately maintained and updated.
• Employee Task Follow-up: Monitor and follow up on employee tasks to ensure timely and efficient completion.
• Coordinate with various departments to streamline processes and workflows.
• Reporting: Prepare and present comprehensive reports to the head office detailing operations, customer feedback, and task progress.
• Identify areas of improvement and suggest actionable solutions.
• Workflow Management: Utilize the company's flowchart management system to organize and track tasks and processes.
• Train and guide team members on effectively using the management system.

Qualifications and Skills

• Education: Bachelor's degree or above.
• Experience: F resher fluent in hindi
• Skills: Strong interpersonal and communication skills in Hindi , Bengali and English.
• Excellent organizational and multitasking abilities. Proficient in Microsoft Office Suite and other relevant software. Ability to handle challenging situations with a calm and assertive demeanor. Strong problem-solving skills and attention to detail.
• Personal Attributes: Proactive and results-oriented approach.
• Ability to work independently as well as part of a team.Resides in or willing to relocate to Howrah.
• Candidate's residence must be in Howrah

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.
• PF ESI facilities
• Fixed off day.
• 12 casual leaves in a year

How to Apply Interested candidates are encouraged to send their updated resume and a cover letter detailing their relevant experience to swarnali@bharatmarblecompany.com with the subject line "Application for Relationship Manager Position". Or whatsapp your cv at 8100712975

Job Type: Full-time

Pay: ?10,000.00 - ?14,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Schedule:

• Day shift

Experience:

• total work: 1 year (Required)
• Customer service: 1 year (Required)

Language:

• English (Required)

Work Location: In person

Application Deadline: 08/12/2024
Expected Start Date: 10/12/2024