- Job Title: Laboratory Administrator - Department/Group: Laboratory - Location: Gurgaon - Salary:70k-1L per month - Travel Required: Minimal Role and Responsibilities:Management Functions:- Design lab process flows for efficient and smooth operations. - Ensure compliance with Lab Standard Operating Procedures (SOPs). - Maintain Turnaround Time (TAT) for all tests. - Coordinate with Procurement, IT, HR, Finance, Sales & Marketing teams. - Ensure availability of adequately trained lab personnel for all activities, including sample collection, processing and reporting. - Coordinate with clinicians and end-users to gather feedback for continuous improvement. - Manage vendor relationships for lab equipment maintenance and timely troubleshooting. - Oversee lab inventory management and budget planning. - Ensure cost-effective operations and resource utilization. - Participate in the recruitment, training, and performance evaluation of lab employees. - Supervise the development of new lab tests and technologies. Administrative Functions:- Work with the central team to plan, organize, and direct lab operations in compliance with local, state, and federal regulations. - Develop and review Standard Operating Procedures (SOPs) across lab locations. - Stay updated with medical regulations and advise the management on necessary changes. - Provide clinical guidance and regularly report lab performance to senior management. - Act as a liaison between lab services and administration. - Participate in budget planning and monitoring, ensuring financial efficiency. Essential Functions:- Oversee lab operations, employee utilization, and ethical standards. - Ensure proper scheduling of lab technicians and coverage for daily operations. - Manage leave and vacation planning to avoid service disruptions. - Conduct annual performance evaluations for lab staff. - Validate daily quality control processes. - Ensure timely maintenance of lab instruments and troubleshoot operational issues. - Supervise test referrals, billing, and financial reporting. - Implement best practices for quality, safety, and efficiency in lab services. Performance Metrics:- Turnaround Time (TAT) for test results - Customer satisfaction with lab services - Employee satisfaction and team performance - Timeliness and accuracy of lab reports Qualifications, Experience & Education:- Diploma/Bachelor's degree (DMLT/BMLT) in Medical Laboratory Technology - Experience in clinical lab management (ref:biojoby.com)
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