Job Description

6-8 Years of Experience with implementing solutions for ServiceNow or similar ITIL implementations.

Working knowledge of all ServiceNow/ITIL modules.

Candidate should be experienced in leading ServiceNow engagements end to end, provide solutions leadership, content and governance to consulting initiatives and projects.

Experience in developing ServiceNow solutions and technical design documents from business requirements.

Knowledge in API design & implementation and systems integration


Programming expertise in Java, JavaScript or other functional programming languages with Web Technologies.

Good project co-ordination skills.

Good hands-on experience on ServiceNow integration with other application systems using SOAP REST Experiencing on Discovery and Orchestration would be an added advantage and attention to details


Ability to multitask and effective time management skills Experience of implementation of best practices where ITSM tools technologies are applicable.Deep knowledge of ITSM Framework and ITIL

Hands-on with ServiceNow and ability to train rest of the team for various technical roles (SystemAdmin, Developer, Implementation Specialist..) required for ServiceNow implementation.

Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles.

3-6 years of ITSM systems integration and/or implementation experience

Your future duties and responsibilities

Required qualifications to be successful in this role

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...



You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.



Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.



You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.




Come join our team--one of the largest IT and business consulting services firms in the world.