Job Description

Experience
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1 - 10 Years
Location
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Tiruvananthapuram (BACL)Kerala
Nature of Job
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Sales & Marketing
Job role
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Sales DESCRIPTION • Level: L3
• Department: CV Sales
• Designation: Area Manager
• Responsible for: CV Sales
• Location: City
• Experience: Minimum 7 years of on roll experience, preferably in Financial Services/Banking/FMCG/NBFC
• Qualification: BCA/BA/BSC/BBA/ P.G./M.B.A.
• Preferred Age: Maximum 38 years
• Reporting to: Regional Manager/DGM - Sales (Commercial Vehicle)
• Nature of Role: Individual Performer


ROLES AND RESPONSIBILTY • Team management of front line sales.
• Increase penetration & support BAL in growing market share through frontline sales team
• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets through the front line sales team
• Maintain & improve the relationship with the dealers through frontline sales team
• Resolve the issues escalated by frontline sales team & the dealers
• Coordinate with training team to improve the efficiency of the frontline sales team
• Interview & Selects DMAs/CSMs and recommend the same to RM &HO for final approval
• Understand various reports & take corrective action with the dealership& frontline sales team
• Responsible for PDD i.e., post disbursal docs viz., RC details etc.
• Update RMs on daily/weekly basis w.r.t. Targets vs Achieved & escalate the issues to them

KPA • Achieve volume targets for the area on quarterly basis through team
• Ensure increase in number of finance customers within dealerships on quarterly basis
• Administer, launch and initiate special schemes for festivals and conduct loan melas etc. In tandem with the RM/ZM
• Acquire more customers by utilizing alternate channels
• Responsible for supervising front line sales team ensuring process and policy adherence
• Maintain FEMI and nonstarter within the approved levels
• Maintain the process quality parameters within approved levels
• Maintaining credit document quality by regular audits of the team Training and development of the front line sales team
• Coordinating with training team to improve team performance
• Resolving queries of team and guide them to achieve 100% target

SKIL SET REQUIRED

• Excellent sales/marketing skills
• Team management
• Relationship management
• Problem solving skills & analytical skills