Kyno Health Sales & Service Expert (0 5 Yrs) Gurgaon/gurugram (telesales/inside Sales/bpo)
Job Description
Key Responsibilities :- Sales Engagement : Make outbound and receive inbound calls to potential and existing customers.- Product Knowledge : Develop and maintain in-depth knowledge of our products, services, effectively address customer inquiries and provide accurate information.- Customer Relationship Management : Build and nurture relationships with customers through excellent communication, active listening, and personalized service.- Sales Techniques : Utilize effective sales techniques to identify customer needs, overcome objections, and close sales. Upsell and cross-sell additional products and services as appropriate.- Lead Generation : Identify and qualify potential leads, and follow up on sales opportunities to meet or exceed sales targets.- Customer Support : Provide high-quality support by addressing customer concerns, resolving issues, and ensuring a positive experience throughout the sales process.- Record Keeping : Accurately record and update customer information, sales interactions, and outcomes in the CRM system.- Performance Tracking : Monitor and achieve individual and team performance metrics, including sales targets, call handling time, and customer satisfaction scores.- Team Collaboration : Work closely with team members and other departments to share insights, strategies, and best practices for improving sales performance and customer satisfaction. (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3463625
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon, Haryana, India
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EducationNot mentioned
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ExperienceYear