Dear Candidates,
We are looking for Video KYC Executive,
JOB DESCRIPTION:
Handle Video calls in an efficient manner and ensure customer delight through exceptional service
Execute Financial Transactions which include Funds Transfers (NEFT/RTGS/IMPS/IMT), KYC Updation, Placement of Fixed Deposits, Recurring Deposits etc
Verify customer's KYC documents on a real-time basis
You will be multi-skilled and shall be assigned to handle Video KYC for Banking, Credit Card and Personal Loan customers
Should be a team player and flexible with work patterns
To ensure personalized service & end-to-end resolution is offered to customers calling at this channel
Cross-sell : Provide information related to products, new offers and services at IndusInd Bank
Maintain and adhere to compliance guidelines
Initiate building and improving processes which lead to value addition and customer delight at the Video Banking channel
Job Type: Full-time
Pay: Up to ?205,000.00 per year
Experience:
• total work: 1 year (Required)
Work Location: In person
Expected Start Date: 28/12/2024
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