Knowledgemgt/content Expert

Year    Bangalore, Karnataka, India

Job Description


:Position Overview: We are seeking an experienced KnowledgeMgt/Content Expert to join our Global Cloud and IT Outsourcing Offering Content Management team. The ideal candidate will have 5-10 years of proven experience in similar roles with expertise in creating, managing comprehensive Offering and Service documentation and marketing collaterals.Location: Bengaluru/ChennaiKey Responsibilities:

  • Knowledge Management: Organize content as per industry standards, manage gold source content and promote culture of reusability within stakeholders and downstream support functions. Also identifies frequently used content/information and packages as snippets for ease of identification and reuse. Expertise in consolidating multiple existing content platforms and organizing in an efficient manner. Classify content into archive, duplicate, current, expired, expiring etc., and helps plan remediation actions.
  • Content Management: Manage a volume of content, track changes, and versions effectively to maintain documentation accuracy and relevance.
  • Collaboration: Work closely with Offering Design teams to gather necessary inputs and insights for content creation, ensuring alignment with service offerings.
  • Global Collaboration: Collaborate seamlessly with multiple global teams to gather inputs and create time-bound deliverables, ensuring cohesive and timely documentation.
  • Content Development: Create end-to-end capability documentation and collaterals related to our offerings, ensuring accuracy, clarity, and consistency in messaging.
  • Marketing/Sales Collaterals: Develop SWOT analyses, Battlecards, and sales pitches to support marketing and sales efforts, showcasing our competitive strengths and market positioning.
  • Analyst Engagement: Engage with industry analysts to support market positioning strategies and certifications, leveraging their insights to enhance our offerings.
Key Requirements:
  • Bachelor\xe2\x80\x99s degree in Computer Science, Information Technology, or related field.
  • 5-10 years of experience in managing knowledge and content through various platforms such as Seismic, Microsoft Sharepoint etc.
  • Has experience consolidating repositories and setup an efficient structure.
  • Experience managing various type of content \xe2\x80\x93 documents, videos, pages etc.
  • Setup usage reports that help efficient decision making of content.
  • Content writing roles within the Cloud and IT Outsourcing domain.
  • Excellent written and verbal communication skills with a keen eye for detail.
  • Experience working with Content and Image editing tools \xe2\x80\x93 MS Office, Adobe etc.
  • Proven creativity to produce content in various scales \xe2\x80\x93 Word, PPT, Flyers/images and emails.
  • Experience collaborating with cross-functional teams and managing content versions effectively.
  • Familiarity with engaging industry analysts for market positioning and certifications.
  • Ability to work in a fast-paced environment and manage multiple priorities effectively.
Join Us: If you are passionate about technology, possess a knack for organizing and managing content, and thrive in a collaborative, dynamic environment, we invite you to join our team. Together, let\xe2\x80\x99s manage the organization\xe2\x80\x99s knowledge and content needs.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available .

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Job Detail

  • Job Id
    JD3318550
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year