Knowledge Manager

Year    Thane, Maharashtra, India

Job Description


Principal Duties & Responsibilities

  • Proactively identify broad based upcoming industry trends & challenges that are applicable to WTW
  • Segmenting APAC clients with accurate client segmentation insights
  • Produce targeted industry and client content through research and analysis
  • Enlist resources and distribute insight through across key working groups
  • Work with industry practice or technical subject-matter experts and marketing to initiate and drive the production of content, thought leadership and events in a manner that is consistent with WTW messaging and brand standards
  • Work with marketing and communications to raise branding and profile within the industry externally
  • Work with the sales & client management team to map and develop a clear view of: the client/prospect universe, WTW\xe2\x80\x99s touch-points and gaps, industry statistics (e.g. colleague numbers, market share, competitor analysis etc.)
  • Ensure prospect & client contents are uploaded onto D365
  • Develop, facilitate and enhance access to proposition-specific knowledge (e.g. case studies, benchmarks, credentials etc.)
  • Work with the Sales & Client management team to contribute to the development of knowledge initiatives and other internal priority projects
  • Management of relevant content to WTW (Sales & Client Management) intranet and internet content
  • Drive internal industry education programme
Qualifications, Skills, Knowledge & CompetenciesQualifications: Ideal: Must have a bachelor\xe2\x80\x99s degree or sufficient local level qualifications to support suitability for the roleSkills:
  • Minimum 3 years of experience in a role which involved performing research & content creation for sales and marketing purpose.
  • Enthusiastic and able to demonstrate intellectual curiosity
  • Track record of producing high quality and impactful internal/external content
  • Ability to work with colleagues at all levels of an organisation in different disciplines
  • Ability to initiate and drive projects through to conclusion demonstrating good time management skills and ability to prioritise
  • Expertise in a particular industry sector may also be considered an advantage
  • Ability to prioritize tasks and meet tight deadlines
  • Ability to work independently and on multiple tasks simultaneously
  • Effective communication skills in English, both verbal and written
  • Strong attention to detail
  • Innovative approach to problem solving
Knowledge:
  • Knowledge of MS Office suite
  • Knowledge on Microsoft Dynamics CRM or another CRM system will be a distinct advantage
Competencies:
  • Strong communication skills
  • Team orientated.
  • Good Time management skills \xe2\x80\x93 ability to work to tight deadlines
  • Proactive approach to work
To be added by the recruiter

Willis Towers Watson

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Job Detail

  • Job Id
    JD3313686
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Thane, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year