Job Description

Location: Mumbai, Maharashtra, India




Position Title: Key Account Manager- Ecommerce




Summary:

The position will be based out of HO, Mumbai where the person would be responsible for Key Accounts in E-Commerce Channel. Maintaining relationships with key accounts and On-Boarding new Accounts to achieve profitable results. Benchmarking competitors and suggesting business strategies for the growth of existing / new businesses line with the objective of achieving exponential growth and profitability.




Major Duties/Responsibilities:


Overall Sales :

• To achieve Monthly, quarterly and Annual Business Targets for his/her Key Accounts
• Building long term sustainable relationships with strategic account partners and negotiating favorable terms of trade with them.
• Formulating effective sales policies and procedures specific to the ecommerce customers
• Prepare Joint business plans (JBP) of each chain and implement the same for business growth
• Map competition in market and their strategy on activities and products; develop and implement actions accordingly down the line

Promotions and activations:

• Design and manage a calendar of activations and activities with the Accounts to drive sales.
• Ensure and adhere to promotional compliance
• Work with brand teams to align product offers and promotions from time to time in line with brand guidelines.
• Plan, develop and manage exclusive range and styles specific to the Account
• Work closely with the portals on new product launch plans

Data Analytics & Visibility:

• Monitoring the weekly, daily, and seasonal, and/or one-time reports
• Maintain & Analysing sales and expense reports to improve margin, revenue, and processes
• Prepare annual marketing calendar for respective account
• Monitoring and Governing digital shelf on account & analytics compliance to maintain business hygiene
• Govern and maintain visibility compliance
• Ensure Search and Cataloguing hygiene

Cataloguing and Portfolio :

• Ensuring a perfect online Launch & Focus SKUs to grow market share
• Ensure timely new launches through various e Commerce channels
• Conceptualise content for the new launches
• Ensure achievement of new launch and focus SKU targets for specific set of accounts

Supply Chain:

• Demand Planning Coordination with Customers & SCM Team
• Forecast along with the vendors and the e-commerce portal on the increase in traffic during the promotions
• Monitor and maintain in-stock compliance for the key account
• Overseeing product catalogue, on-orders, initial shipping and receiving product tracking, and following-up on all problems on a timely basis
• Achievement of the fill rate target to ensure optimum availability to customer

Working with SCM SPOCs to get the best fill rate




Education: Graduate, MBA preferred

Experience: 6 - 8 years of Experience. 4-5 years E-Com FMCG experience is must



The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.




The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans


If you require a reasonable accommodation as part of the application process, please contact the HR Service Center (askhr@hersheys.com).