Key Account Specialist (3 5 Yrs) Metros/bangalore/mumbai/chennai/delhi/karnataka (b2b/corporate Sales)
Job Description
As a Key Account Associate (KAA), your core responsibility revolves around fostering and nurturing relationships with designated accounts/clients to drive business objectives. You\'ll manage a portfolio of strategic accounts, ensuring their satisfaction, retention, and sustained growth.Responsibilities :1) Develop and maintain strong relationships with the assigned portfolio of customers, acting as their primary point of contact.2) Gain an in-depth understanding of clients\' business goals, challenges, and opportunities to tailor company solutions accordingly.3) Collaborate closely with cross-functional teams to formulate and execute strategic account plans.4) Take proactive measures to identify and capitalise on upselling/cross-selling opportunities, aiming to maximise account revenue.5) Maintain vigilant oversight of client concerns or issues, promptly addressing them to sustain high levels of customer satisfaction.Requirements :- Prior experience in client-facing roles is a must.- Experience in upselling/cross-selling is a definite plus.- Possess strong empathy and exceptional listening skills.- Excellent verbal and written communication skills.- Problem-Solving Ability (ref:updazz.com)
updazz .com
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3362352
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationIndia, India
-
EducationNot mentioned
-
ExperienceYear