Job Description

We are seeking a motivated and enthusiastic Kannada Telecaller to join our team. The ideal candidate will have excellent communication skills in Kannada and English, a positive attitude, and a strong desire to contribute to our sales and customer service goals.

Responsibilities:

• Make outbound calls to potential and existing customers in Kannada.
• Present and promote our products/services to prospective clients.
• Handle customer inquiries, provide information, and resolve issues effectively.
• Maintain accurate records of calls and customer interactions in the CRM system.
• Achieve daily and monthly targets set by the management.
• Collaborate with the sales team to identify and pursue new business opportunities.
• Follow up on leads and potential sales to ensure customer satisfaction.
• Stay updated on product knowledge and industry trends.

Requirements:

• Proficient in Kannada (spoken and written) and basic knowledge of English.
• Previous experience in telecalling or customer service is a plus.
• Excellent verbal communication and interpersonal skills.
• Strong persuasive and negotiation skills.
• Ability to work independently and as part of a team.
• Familiarity with CRM software is an advantage.
• High school diploma; further education in sales or marketing is a plus.

Job Types: Full-time, Permanent, Fresher

Pay: ?16,000.00 - ?23,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Quarterly bonus
• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• Kannada (Preferred)

Work Location: In person