Key Account ManagerPOSITION SUMMARYResponsible for territory sales targets, building relationship with internal & external customers (Doctors/ KOL\'s / Distributors / peers/superiors), developing new customers, monitoring competitor activities, keeping track of the daily working, keeping track of customer usage pattern and maintaining records.Handling customer complaints and working towards absolute customer delight.He/she will also track IOL/OVD/Phaco market-share in the assigned territory/state and keep track of competition actions - to proactively ensure market leadership in the state/ territory assigned. He/she will be closely supporting Area Manager to develop and strengthen relationship with some of the Key Opinion Leaders of his assigned state/territory.Adheres to environmental policy, procedures, and supports department environmental objectives.ESSENTIAL FUNCTIONS / RESPONSIBILITIESMain areas of responsibilityAchieving Sales Target:Ensuring achievement of Annual Sales Targets through right product mix on quarterly basis.Ensuring 100 % Sales achievement on monthly & quarterly basis.Sustainable Market Expansion - IOL / RIOL/OVD:Upgrading existing JJSV users of IOL to Premium IOLs. Should attend OTs regularly to understand customer needs, ensuring customer\'s delight.Sustainable Market Expansion - Equipment\'s:Demos to be done on regular basis in consultation with RM and PS. Effective bundling deals - to be honored as per MOU. Ensuring AR control of Equipment deal. preferably no outstanding in the market.Development:Developing Sound Product Knowledge; Sharing territory development plans; conductingscientific programs regularly - CME/round table meetingsReporting & Coordination:Maintaining field reporting discipline and timely submission of reports:Data Recording & Analysis:Keep update on competitor, JJSV secondary / tertiary sales in the market.Keeping record of JJSV installation baseQUALIFICATIONS
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