Responsibilities\xef\x82\xb7 Provide live chat support\xef\x82\xb7 Monitor severs and networks and escalate to the corresponding department\xef\x82\xb7 Provide basic customer support through ticketing system\xef\x82\xb7 Carry out tasks under the supervision of mentor\xef\x82\xb7 Identification of various server issues and act according to the guidelines\xef\x82\xb7 Documentation of issuesWhat we look for in the candidates?\xef\x82\xb7 Excellent written and verbal communication skills\xef\x82\xb7 Ability to handle English language as if it is your first language.\xef\x82\xb7 General knowledge of Networking, Hardware, software\xef\x82\xb7 Proficient in Linux\xef\x82\xb7 Good Knowledge on Web server, Mail server, DNS, FTP, SSH ( Thorough knowledgeon Apache and DNS will fetch you the job)\xef\x82\xb7 Good understanding about usage and purpose of Firewalls\xef\x82\xb7 Good Team player - Able to work independently and well on a team.\xef\x82\xb7 Willingness to share your knowledge with your colleagues.\xef\x82\xb7 Passion to excel in whatever you do.\xef\x82\xb7 Creative thinking and ability to \'think outside the box\' are ESSENTIAL.\xef\x82\xb7 Honesty and IntegrityWhat do we offer?\xef\x82\xb7 Work from home opportunities\xef\x82\xb7 Competitive salary\xef\x82\xb7 Performance appraisal in every 6 months\xef\x82\xb7 Excellent growth and advancement opportunities\xef\x82\xb7 ESI, PF and other benefits\xef\x82\xb7 Certification reimbursements for selected exams like AWS Solutions ArchitectcertificationQJob Type: Full-timePay: \xe2\x82\xb918,222.00 - \xe2\x82\xb919,000.00 per dayBenefits:

• Provident Fund

Schedule:

• Rotational shift

Ability to commute/relocate:

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Why are you interested in pursuing a career in Linux server management? And what career growth opportunities you are expecting from our organization?