Job Description

Job Responsibilities

• Responsible for overseeing the departments' functioning with strong leadership & attention to detail while elevating and sustaining the competitive edge; to provide high quality and consistent bakery and confectionary products in given budgets to increase guest satisfaction within the limits of brand, hygiene standards and budgets.
• The Junior Sous Chef, Bakery is required to follow the hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer, resulting in creating iconic and profitable restaurants.
• Familiarizes with the hotel annual business strategy.
• Follows departmental goals and strategies and ensure alignment with the hotel business strategy.
• Conducts periodic competition analysis and plans tactical strategies to increase and maintain a leading share in the market.
• Conducts regular departmental staff meetings to ensure an effective two-way communication process is followed.
• C-oordinates with Director of Engineering and Director of Food & Beverage to periodically review the equipment condition to check its efficiency and if a replacement is required.
• Monitors daily operations, evaluate the days' confirmed and anticipated business and evaluate previous days' revenue and TrustYou Scores and share with the team members.
• Monitors the stewarding activities in the kitchen.
• Ensures quality consistency of mise-en-place and finished bakery products and ensures team members are assigned to carry out tasks as per standard recipe.
• Ensure standard recipe and brand standard specifics, portion control and wastage control processes are followed by the team members.
• Develops relevant buffet displays or set ups are done as per operational needs.
• Ensures short supplies and non available ingredients are procured by the Materials Department.
• Ensures creativity levels are high in the bakery and products are done as per competition.
• Standardize confectionery and bakery props across the restaurant to enhance the ambience of the venue.
• Reviews guest feedback on TrustYou (Guest Email Feedback System) and on Social Media Platforms and ensures appropriate corrective action is taken
• Develops creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
• Reviews the arrival list every day and ensures guest preferences of repeat guests, VIPs, Inner-circle and Chambers Members are communicated and delivered by the concerned departments.
• Develops new a la carte and buffet menus for the restaurant, keeping in mind current trends in food and competition analysis.
• Enhancing culinary experiences by customizing and innovating new concepts like Food Festivals.


Job Requirements

• Advertises all vacancies on the internal job portal.
• Ensures timely disbursement of offer / intent letters, pre-employment formalities, appointment, confirmation, role enhancement letters to the employees concerned.
• Assists the Human resources team in identifying various strategies to retain talent within the company to minimise attrition, espeically frontline.
• Assists the Human resources head in identifying & developing strategies to increase gender diversity at the hotel level & attain the targets communicated.
• Ensures that an employee's entry and exit formalities are followed as per the laid down processes.
• Adheres to contractor / vendor management provisions as per guidelines specified.
• Follows Up and ensure that the contractor submits the monthly invoices along with relevant supportings for payment of dues. To follow-up with finance for timely payment of dues to the contractor as per the agreement.
• Verifies various inovices related to monthly payment to contractors & put up the same to the HR head for approval.
• Ensures contractors compliance towards various statutes such as Provident Fund, Employees State Insurance, Contract Labour, Regulation and Abolition Act, Payment of Bonus Act, Payment of Wages Act., Payment of Gratuity Act etc.,
• Ensures that the contractor / vendor concerned provides addtional manpower during business exigencies.
• Adheres to the provisions laid out in the benefits manual & staff policies & procedures manual /handbook.
• Administers attendance, leave and other related reimbursement activities in a timely manner
• Assists the HR team in administering discplinary procedures in accordance with the statute or provisions of the standing orders in case of any misconduct, acts of negligence, acts of moral turpitude etc.,
• Adherence to various provisions under various statutory legislations such as Employees Provident Fund Act, Employees State Insurance Act, Payment of Wages Act, Industrial Disupte Act, Contract Labour Regulation and Abolition Act, Payment of Bonus act, Payment of Gratuity Act, Shops and Commercial Establishments Act, Prevention, Prohibition & Redressal of Sexual Harassment at Work Place Act etc.,
• Updates the status on adherence to various statutory legislations in the Legatrix application, along with supporting documents.
• Updates all relevant information related to employees on the notice board, e-screens etc.,
• Assists the HR team in conducting various employment engagement / Joy @ work activites to maintain an energised workforce and employee well being.
• Follows up any other Reward and recognition program as per practice at the hotel level.
• Liaises with various NGOs to volunteer in various CSR activities as per the hotel CSR plan.
• Participates in Tata Volunteering Week / Month initiative.
• Adhereres to Aaffirmative Action (AA) plan.
• Administration of various employee related facilities such as Staff Dining, Staff Accommodation, Ladies' Night Drop, Day Care centre, Lockers and restrooms, Employee transportation as per the laid down standards.
• Adheres to all the roles & responsbiliites related to safety as defined by the hotel from time to time.