Job Description

Department: FIELD -SALES OFFICER/BUSINESS DEVELOPMENT OFFICE.

Qualifications : Hs or any Graduate with Minimum experience of 1 to 1.5 experience in collection/ field sales, group formation etc

Age 18 to 30 yrs

Female Male both may apply

JOB DESCRIPTION

Field Sales Activities:

1 Generate leads and identify potential customers for banking products such as loans, deposits, and other services.

2 Conduct door-to-door sales visits to promote and sell banking products and services.

3 Build and maintain strong relationships with existing and prospective clients.

Field Collection Activities:

1 Perform on-field cash collection for loan installments, overdue payments, and other collections.

2 Ensure timely cash deposits at designated bank branches or collection centers.

3 Maintain accurate records of all cash collection activities and provide daily reports.

Loan Installment Collections:

1 Visit customers for loan recovery and ensure timely repayment of loan installments.

2 Address customer queries or issues regarding repayment schedules and loan terms.

Documentation and Compliance:

1 Collect, verify, and submit customer documentation required for loan approvals and other banking services.

2 Ensure compliance with all regulatory and internal policies during documentation and cash handling.

Customer Service:

1 Provide assistance to customers in understanding banking products and repayment options.

2 Resolve field-related customer issues promptly and escalate unresolved matters to the relevant department.

KRA (KEY RESULT AREA)

1 Grooming is compulsory

2 Customer-focused approach with the ability to maintain professionalism in difficult conversations.

3 High ethical standards and commitment to maintaining confidentiality.

4 Organizational skills for managing multiple accounts and meeting deadlines.

5 Ability to work under pressure and meet deadlines.

Job Type: Full-time

Pay: ?10,000.00 - ?13,000.00 per month

Benefits:

• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Commission pay
• Performance bonus

Ability to commute/relocate:

• Berhampore, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Experence in group formation
• Preference to women

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Field sales: 1 year (Required)
• Cash handling: 1 year (Required)

Language:

• Bengali (Required)

License/Certification:

• Driving Licence (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person