Job Description

REF:
DETECTIONAPAC01334
DIVISION:
Smiths Detection
JOB FUNCTION:
Operations
About Us


Smiths Detection , part of Smiths Group , is a global leader in threat detection and screening technologies for aviation, ports & borders, defense, and urban security. Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 3000 Brilliant minds globally contributing for over 40 years at the frontline which enables us to deliver the solutions needed to protect our society from any threat and illegal passage of explosives, prohibited weapons, contraband, toxic chemicals, and narcotics. Every minute of every day, our technology and talented team members help to make the world a safer place - https://youtu.be/JmcKLJTrHLc



The role holder will be part of the Order Management Team (Centre of Excellence) and support the management of orders allocated from the Senior order management specialist. Primary tasks for the role will be the processing of administrative tasks in the Order to Invoice process working with our Global Sales and Order Management functions. This role will have the opportunity to contribute to significant lasting change to the way we manage our customers' orders and a direct improvement to our customer's experience.




Duties & Responsibilities


Responsibilities


• Process all types of requests as assigned by the senior order management specialists in accordance with Smiths Guidelines
• Liaise with relevant internal and external parties to manage and resolve all issues relating to order fulfilment.
• Manage and input all sales order timely to ensure on-time delivery for a given market.
• Ensure all invoices are created within our internal TAT.
• Attend Daily, weekly and monthly internal meetings.
• Participate cross-functional initiatives when require.
• Ensure clean backlog at all time and compliance to audit requirement.
• Setting up folders in Share Point/MS Teams for every order and ensuring all the information of the orders are updated timely.
• Ensure system and operation transactions in compliance with law, regulatory taxation as well as corporate policies.
• Ad-hoc tasks as assigned by the supervisor/management.
The Individual


Skills and Experience


• 0 to 2 years of experience in an office environment
• French Language A2/B1 certification must
• Minimum a Bachelor's Degree (B.A, B.com, B.B.A, B.C.A, B.E or similar)
• Knowledge & Experience in Order Management, and / or Quote to cash and Sales Administration will be an added advantage
• Excellent written and verbal communications skills both in English & French
• Good Understanding of MS Office tools (Excel, PowerPoint, Word)
• Experience in SAP will be an added advantage
• Customer Focused with experience in a customer facing environment
• Ability to prepare reports and graphs using MS Office tools as and when needed
• Ability to work in a team
• Good eye for attention to detail
• Ability to build effective relationships both internal and externally




Join us for a great career and competitive compensation & benefits whilst keeping the world a safer place.


Diversity & Inclusion:



We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.



At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing.