Junior Manager Loyalty Systems
Year Bangalore, Karnataka, India
Job Description
About the Customer
Company is an Indian company that mainly manufactures luxury fashion accessories such as jewelry, watches and eyewear.
About the Role
Designation :Junior Manager - Loyalty systems
Scope of the role
Loyalty program management, Implementation and delivery of loyalty programs. Be the single point of contact for internal / external stakeholder on program
Job Profile:
- Responsible for Loyalty system management backend and front end.
- End to End knowledge and hands on implementation of loyalty programs and features.
- Day to Day operations on the systems & integrations.
- Conceptualization of business requirement to technical requirement, development, implementation, program execution.
- Best of knowledge on system connectivity through APIs. SFTPs to Offline & Online system.
- Excellent stakeholder management and communication.
- Hands on Data & CMS management
- Maintaining data integrity & smooth flow of data across systems \xe2\x80\x93 POSS / Enterprise & CRM
- Hands on Audit points on application & process
- Ensuring the smooth function of the CRM system.
- Work with internal and external support teams (IT, analytics vendor etc.) to aid the smooth functioning of regular work
- Knowledge of SQL server and hands on experience for 3-5 years is must / Keen interest to learn fast
- Ability to define problems, collect and analyse data, and draw valid conclusions
Day to Day operations on the systems & integrations
Hand hold the teams on the testing and after go live support
Data management & Business reports
Work Location:
Bangalore
Work Experience:
6-8 Years of experience
Background and Requirements
Job Requirements
The right person:
1. Retail domain experience
2. Experience working with Loyalty platform
3. Well verse on Loyalty program operations
4. Manage and enhance platform supporting Loyalty initiatives
5. Website & CMS management
6. Good knowledge on system integration
7. Data understanding & Management
8. Hands on generating the Business reports, Ad-hoc Reports, Dashboards
9. Good Knowledge in analysing and SQL queries / willingness and ability to learn
10. Should be process oriented & key on documentation of process
11. Understanding of business requirement & providing the data for campaign
12. Should interact with internal & external stakeholders to fulfil the business requirement
13. Ability to plan and manage numerous processes, and projects simultaneously
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Job Detail
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Job IdJD3216414
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear