Job Description

Goal of Function:

• Assist during implementation and optimization of end-to-end processes such as: Source to Pay, Accounts Payable, Master Data, Accounts Receivable and Order to Cash across multiple source systems
• Creation and enhancement of management and business relevant process flows, process analyses and execution apps within the "Process Mining" and "Process Documentation" area
• Partial Project lead of Process Mining implementation projects


Tasks and Responsibilities:

• Close collaboration with the business to understand their challenges, business scenarios and business processes
• Assist in analyzing business needs, providing expertise on possible solutions and implementing & deploying those solutions to the customer
• Make use of the full potential of Celonis EMS to identify process improvement opportunities
• Support technical maintenance of the Celonis infrastructure, ensuring optimal performance, data security, and data integrity.
• Stay updated on the latest trends in Celonis and Process Mining in general to recommend and implement enhancements
• Support training initiatives to the Process Excellence user community
• Assist in building up an active Process Excellence community
• Partial Project lead of Process Mining implementation projects
• Prepare, maintain and update of new and existing support documentation


Qualifications and Education:

• Bachelor's or Master's degree in Business Information Technologies, Computer Science, Business Informatics, Business Administration or a comparable degree program
• Good analytical and problem-solving skills
• Good communication skills
• Team player by contributing, learning and sharing new knowledge and ideas
• Ability to work effectively in a globally dispersed team and business partners
• Basic understanding of Process Mining concepts & ETL technologies
• Familiarity with business process modeling notations, ideally BPMN 2.0, is a PLUS.
• Good technical knowledge especially with SQL and programming (e.g., JavaScript, Python, R)
• MS Office (Excel, Power Point, Word)
• First hands-on experience with Process Mining tools and SAP ECC / S/4HANA is a PLUS
• Fluent in English is a must (written and spoken)
• Additional languages are an advantage but not essential
• Flexible working schedule with late night/early morning support hours if needed