Job Description

:

- Manage the total delivery of client's requirements both during and post implementation.

- Implementation as per business requirement and project meetings for the clients. - Excellent error analysis and error resolving skill.

- Providing training to end customers over voice call and video sharing.

- Analysis of logs and presentation of results to clients.

- Maintenance and updating of client or consulting process documentation.

- Responsible to configure application, deliver training and make pro-active
suggestions to improve processes where applicable.

- Design and specification of client enhancements and effective communication of
requirements to the development team.

- Liaise with internal support to ensure client's requirements are being satisfied effectively.

Skill Set Required:

- An understanding of the software development life cycle as well as the business approach for the product.

- Excellent verbal and written communication skills.

- Ability to work under pressure, multi-tasking &problem solving ability.

- Individual must be a creative thinker, confident and able to express complex ideas
in an articulate, concise manner.

- Individual must be confident and good analytical skills.

Freshers can also Apply

Job Type: Full-time

Shift:

• Day shift

Ability to commute/relocate:

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Work Location: In person