Job Description

Executive, Technical
Account Management \xe2\x80\x93 Work Dynamics (India)What this job involves:Putting safety in your handsFirst things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for site operations, complete M&E systems, Critical Equipments management, client visits, events, shutdowns and Incident management systems. all fall into your realm.

• Site operations Management

• All critical equipments are up and running 24/7
• Internal / External PPMs are done as per POs issued to suppliers
• Maintain ambient (lighting, Ac etc.) as per client requirement
• Hub / UPS rooms Checks and balances are up to date.
• 52-week M&E schedule to be prepared, implemented and monitored effectively
• Recommend continuous quality improvement practices and implement Industry Best Practice operations
• Support other FM functions based on crisis as a cross function to balance eco system
• 24/7 reachability in case of any emergency support

• Report Management

• Plan and maintain repository for all data / information
• Prepare business reports to help the client for decision making
• Suggest / Recommend changes or inputs required to enhance / optimize process
• Ensure routine update of database for future reference

• Manpower Management

• Ensure sufficient manpower as per contract
• Attendance manual and application management
• Manage the morale of the team members
• Treat team members equally and give equal opportunities
• Appraisal management

• Data Management

• Store and restore all data as required by client
• Share required data for audits within stipulated period
• Maintain data as per data retention polity

• Vendor Management

• Maintain professional rapport with all sub vendors
• Conduct KPI and record MOM on their performance on monthly basis
• Ensure a property risk management program including audits is implemented and maintained
• Any incidents to be recorded and shared with CAPA reports

• Consumable stock Management

• Ensure Minimum Order Quantity is maintained
• Ensure sufficient stock for routine operations are maintained
• Ensure procurement on monthly / adhoc basis
• Ensure business continuity

• Client visit / Leadership visit

• Ensure to procure required materials
• Ensure to arrange venue based on the requirement
• Ensure food & beverages are taken care of
• Ensure liason with Landlord, helpdesk for smooth entry

• Training and Development

• Ensure to complete mandatory trainings for self as per organization requirement and appraisal
• Ensure down team to complete mandatory trainings for self as per organization requirement and appraisal
• Preserve training records and materials for future reference

• Budget and billing management

• Track the budget monthly and ensure process the invoices as per agreed terms
• Follow up with vendor for timely submission of invoices
• Process the invoices after due diligence
• Track the invoices till payment and collate NDC for all vendors on quarterly basis

• Shutdown

• Discuss with BU\xe2\x80\x99s and get go ahead on proposed dates
• Discuss with Landlords and get our requirements clarified
• Prepare a plan for men and materials
• Ensure all =requirement consumables required for shutdown are purchased and available well in advance
• Ensure 100% end to end safety in completing this activity
• Ensure JLL backend SME resources are available during the activity
• Update the management on each sub activities

• Incident Management

• First, ensure all measures are taken to avoid any incidents
• If any incidents occur, ensure quick recovery with immediate corrective measures
• Followed by preventive measures to avoid in future
• Document the incident report with CAPA for records
• Share the lessons learnt with the team to be more cautious.

Being dedicated to great resultsYou should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best.A typical day for you also involves contact with vendors\xe2\x80\x94reviewing their services and coordinating with them for the resolution of any service issues.Sound like you? To apply you need to have:Core facilities management skillsIf you\xe2\x80\x99re a graduate in any discipline, you will most likely to qualify for this role. You should also have 5-7 years of experience in facilities management. It would be great if you have tertiary qualifications in hotel management, building management and/or business.Location:On-site \xe2\x80\x93Chennai, TNIf this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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