Junior Customer Relationship Executive
Year Delhi, Delhi, India
Job Description
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Role: Customer Relations Executive
Location: Netaji Subhash Place, New Delhi, 110034
Salary Range: INR 20,000/- per month
Joining Date: ImmediateI. About the Firm:
Froovella is a venture founded by a passionate team dedicated to revolutionizing online fruit shopping in Indian households. Committed to delivering the highest quality fruits worldwide, we aim to make our customers "Healthy bhi aur Happy bhi."II. Job Summary:
We are seeking a proactive and detail-oriented Customer Relationship Executive to join our team. Freshers are encouraged to apply for this Voice/Non-voice/Email/Chat support role.III. About the Role:
CV Screening \xe2\x86\x92 Phone Interview \xe2\x86\x92 Assessment Centre \xe2\x86\x92 Final InterviewFroovella is an equal opportunity employer, promoting diversity and inclusivity in our workplaceJob Type: Full-timePay: \xe2\x82\xb915,000.00 - \xe2\x82\xb925,000.00 per monthSchedule:
Expected Start Date: 01/08/2024
Location: Netaji Subhash Place, New Delhi, 110034
Salary Range: INR 20,000/- per month
Joining Date: ImmediateI. About the Firm:
Froovella is a venture founded by a passionate team dedicated to revolutionizing online fruit shopping in Indian households. Committed to delivering the highest quality fruits worldwide, we aim to make our customers "Healthy bhi aur Happy bhi."II. Job Summary:
We are seeking a proactive and detail-oriented Customer Relationship Executive to join our team. Freshers are encouraged to apply for this Voice/Non-voice/Email/Chat support role.III. About the Role:
- Interact with customers via voice, email, chat, or non-voice channels to address inquiries, concerns, and requests regarding our products and services.
- Support Operations Team by providing valuable customer insights and feedback.
- Manage customer engagement, track activity, and enhance customer experience.
- Utilize upselling techniques to promote additional products and services.
- Excellent oral and written English language skills with proficiency in typing and grammar.
- Strong customer service ethos with a focus on politeness and patience.
- Preferably, experience in inbound chat operations.
- Good computer skills and familiarity with internet navigation.
- Problem-solving abilities and attention to detail.
- Ability to multitask effectively and work well within a team.
- Proactive attitude towards resolving customer issues.
- Relaxed and collaborative work culture with team-building events.
- Supportive leave policies and family-friendly benefits.
- Access to medical benefits including consultations and diagnostics.
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth and development.
CV Screening \xe2\x86\x92 Phone Interview \xe2\x86\x92 Assessment Centre \xe2\x86\x92 Final InterviewFroovella is an equal opportunity employer, promoting diversity and inclusivity in our workplaceJob Type: Full-timePay: \xe2\x82\xb915,000.00 - \xe2\x82\xb925,000.00 per monthSchedule:
- Day shift
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English (Required)
Expected Start Date: 01/08/2024
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Job Detail
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Job IdJD3340748
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDelhi, Delhi, India
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EducationNot mentioned
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ExperienceYear