Job Description

• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics.
• Prepare reports on account status
• Collaborate with team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Qualities Required

• Knowledge of GST, TDS & other accounting terms.
• Good understanding of accounting principles
• Knowledge of banking, E- way bills and other similar work
• Ability to keep documents and data well organized.
• Proven work experience as an Account Manager, Key Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills.

Job Type: Full-time

Pay: From ?19,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Accounting: 1 year (Required)
• total work: 5 years (Required)

Language:

• English (Required)