Job Description

: - Trainee Technician PPPremium Processing Junior Technician Role ProfileReports into: PP Team LeaderLine Management Responsibility: NoLevel: 1Location: Pune (hybrid working up to 50% available)Employing Entity: Mrald (Mphasiss dedicated UK Insurance operational services delivery vehicle)Role overviewThrough personal activities support the day-to-day activities of the wider PP team ensuring delivery of an effective & high-quality PP service for the business it services and ensures the team delivers to agreed SLAs & KPIs by completing work in accurate and timely manner.Responsibilities\xef\x82\xb7 Ensure allocated premium processing is completed in an accurate and timely manner.\xef\x82\xb7 Raise question to Senior Technicians when unable to complete activities\xef\x82\xb7 Engage in feedback and personal development\xef\x82\xb7 Help deliver the service to the agreed SLAs & KPIs\xef\x82\xb7 Ensure personal adherence to, and support, all company compliance, policy, risk management and audit requirements.\xef\x82\xb7 Ensure successful personal completion of training and assessment exercises as assigned from the Compliance and Training DepartmentsSkills & experiencesMust have\xef\x82\xb7 Degree educated\xef\x82\xb7 Awareness of insurance & the role it plays for businesses\xef\x82\xb7 Good communication skills (written and verbal)\xef\x82\xb7 Ability to work on own and as part of a team\xef\x82\xb7 Knowledge of MS Office (Word, Excel & PowerPoint\xef\x82\xb7 Aptitude and desire to learnPreferred

• Experience of working within the financial services industry (ideally insurance industry)

\xef\x82\xb7 Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working autonomously and as a member of the team.About MphasisMphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis Service Transformation approach helps shrink the core through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.Skills:PRIMARY COMPETENCY : Insurance PRIMARY SKILL : Insurance-Basic communication ( Written & Spoken) PRIMARY SKILL PERCENTAGE : 100About Company:Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. We have been recently felicitated by the economic times as the most distinguished digital company 2015. We have also been ranked 29 of 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings.

Mphasis