Jp Home Delivery Lead C
Job Description
: Job Responsibilities : 1. Responsible for Jio Home Delivery (JHD) in JP Operation 2. Manage and supervise various outbound channels to ensure high service levels for JHD customers 3. Recruit, train & deploy outbound direct sales agents in JP area as per the given target 4. Monitor refresher training on JHD process and product knowledge to agents 5. Drive lead acceptance & lead delivery on day to day basis 6. Ensure JP Level master configurations on JHD platform - agents, stores, PIN codes, products 7. JP territory planning to ensure 100% manning coverage 8. Supervise and manage General Trade & own store promoters (xDSS) for home delivery 9. Propose improvements to ensure augmented customer experience 10. Monitor and gather competition / industry plan, initiatives, policies and best practices Skills & Competencies : 1. Knowledge of managing, supervising direct sales teams of minimum 8-10 people 2. Knowledge of product and market 3. Knowledge of direct sales practices 4. Team recruitment skills 5. Target orientation 6. Customer focus 7. Digitally savvy, knowledge of smartphone & computer operations with office applications like excel, word, outlook etc. Should be Son of Soil/ Local resident of the town
Monster
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Job Detail
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Job IdJD3022714
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBaramati, Maharashtra, India
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EducationNot mentioned
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ExperienceYear