Job Description

Job Title: Jewelry Sales Executive

Location: Indore

• Greet and direct customers to specific sections
• Make the customer experience the brand, collections,and its details (e.g. product speciality, quality, pricing, and after-sales services)
• Understanding and fulfilling the product and service needs of the customer
• Cross-sell and up-sell products to customers
• Maintaining the inventory of your respective counters
• Manage returns, repairs, and exchanges of products as per the company policy
• Coordinate with the team members to provide excellent customer service
• Inform customers about campaigns, collections, and special offers
• Provide customer feedback to the manager
• Stay up-to-date with new products/services offered by the company
• Record & follow up on customer loss along with the reason
• Must have selling knowledge of Gold, Silver, Diamond and Platinum Jewellery.

Skills Required for the role

• Selling
• Active Listening
• Negotiation
• Problem-solving
• Customer Service
• Time management
• Leadership & Team management

Qualification

• Graduate candidate
• Must have experience in jewellery background
• The minimum experience required is 4 years to 8 years
• Must understand, write and speak basic English
• Salary band: CTC of Rs. 30000 to 40000 per month.

Job Type: Full-time

Pay: ?30,000.00 - ?40,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person