Jc Home Delivery Lead Metro
Job Description
Function/Business Area :Sales and Distribution * Location :Delhi 16 - Kapashera * Job Responsibilities :1. Responsible for Jio Home Delivery (JHD) in JC Operation
2. Manage and supervise various outbound channels to ensure high service
levels for JHD customers
3. Recruit, train & deploy outbound direct sales agents in JC area as
per the given target
4. Monitor refresher training on JHD process and product knowledge to
agents
5. Drive Lead Acceptance & Lead Delivery on day to today basis
6. Ensure JC Level Master Configurations on JHD platform - Agents,
Stores, PIN Codes, Products
7. JC territory planning to ensure 100% manning coverage
8. Supervise and manage General Trade & Own Store promoters (xDSS) for
Home Delivery
9. Propose improvements to ensure augmented customer experience
10. Monitor and gather competition/industry plan, initiatives, policies
and best practices. * Education Requirement :Graduate in any discipline / (MBA or equivalent preferred) * Experience Requirement :Graduate: 4-8 Years,
MBA: Min. 2-6 years * Skills & Competencies :1. Knowledge of managing , supervising direct sales teams of min 8-10
people
2. Knowledge of product and market
3. Knowledge of Direct Sales Practices
4. Team Recruitment Skills
5. Target orientation
6. Customer focus
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Job Detail
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Job IdJD3335512
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKapashera, Delhi, India
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EducationNot mentioned
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ExperienceYear