Itsm Manager
Job Description
Job Title: IT Service Management (ITSM) Manager
Shift: Morning & Evening Shift
Location: Villupuram (Candidates can travel or have willingness to relocate)
Number of Openings: 2
Salary: Best in industry
:
We are looking for IT Service Management (ITSM) Managers to oversee and improve our IT service delivery and support. You will manage a team and ensure that service level agreements (SLAs) are met, enhancing the overall IT service experience for our organization.
Eligibility Criteria:
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT service management.
• ITIL certification preferred.
• Strong leadership and communication skills.
• Experience in managing IT service desk operations.
Roles and Responsibilities:
• Manage and oversee IT service delivery and support.
• Ensure compliance with SLAs and KPIs.
• Develop and implement ITSM policies, processes, and procedures.
• Monitor and report on service performance metrics.
• Lead and manage a team of IT service desk professionals.
• Coordinate with other IT departments to resolve issues and improve service quality.
Interested candidates can share their updated CVs to careers@qnqhealthcare.in
Job Type: Full-time
Pay: ?35,000.00 - ?55,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Experience:
• total work: 5 years (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3390462
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationVillupuram, TN, IN, India
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EducationNot mentioned
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ExperienceYear