We are seeking a ITI Electrician for providing assistance to enterprise customers and internal teams. This position would be based at the client site in Dahej , Gujarat
Providing initial technical software & hardware support to clients
Providing technical demo of product or new features to clients
Troubleshooting issues related to hardware or software functionality
Respond to requests for technical assistance in person, via phone or electronically
and follow service desk procedures.
Accurately describe client issues and interpret and design a resolution
Identify and escalate situations requiring urgent attention
Make sure the process conformity and SLAs are accomplished
Required Candidate Profile
Ability to multi-task, manage time and follow through with assignments
Good understanding of computer systems, mobile devices and other tech products
Experience with GPS hardware/ technology will be given preference
Ability to diagnose and troubleshoot basic technical issues
Ability to provide step-by-step technical help, both written and verbal
Customer facing experience is a plus
If interested , please share your CV at recruit at lynkit.in
Job Type: Full-time
Schedule:
• Rotational shift
Education:
• Diploma (Preferred)
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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