ey Responsibilities:
• Provide customer support over the phone to Italian-speaking clients.
• Handle inquiries, resolve issues, and deliver excellent service in Italian.
• Communicate effectively in English to coordinate with the team.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with colleagues to enhance service delivery and customer satisfaction.
• Requirements:
• C1 certification in Italian or a Master's degree in Italian language.
• Strong verbal communication skills in English.
• Previous experience in a voice process or customer support role is a plus.
• Ability to work in a fast-paced environment with shifting priorities.
• Willingness to work in rotational shifts and flexible week offs.
• What We Offer:
• Competitive salary package.
• A dynamic and supportive work environment.
• Opportunities for career advancement and professional development.
Job Type: Full-time
Pay: ?50,000.00 - ?60,000.00 per month
Experience:
• total work: 3 years (Required)
• Customer support: 2 years (Required)
Language:
• Italian (Required)
Work Location: In person
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