Job Description

Title: IT Tele calling Opportunity in Jaipur, Rajasthan!

Are you a dynamic and enthusiastic individual with excellent communication skills? We're looking for talented Male/Female Tele calling Executives to join our team in Jaipur, Rajasthan, and contribute to our growing success.

Responsibilities:

1. Customer Interaction: Make outbound calls to potential customers to introduce our products/services, answer their queries, and provide information about promotions or offers.

2. Lead Generation: Generate leads and set appointments for sales representatives through proactive calling and follow-up with existing and prospective customers.

3. Customer Relationship Management: Build and maintain positive relationships with customers by addressing their concerns, resolving issues, and ensuring satisfaction with our products/services.

4. Database Management: Maintain accurate records of customer interactions, update contact information, and track sales leads in the CRM system.

5. Target Achievement: Meet or exceed daily/weekly/monthly targets for call volume, lead generation, and conversion rates.

6. Team Collaboration: Collaborate with sales, marketing, and support teams to align telecalling activities with overall business objectives and strategies.

7. Feedback Reporting: Provide regular feedback to management regarding customer insights, market trends, and opportunities for improvement in telecalling processes.

8. Adherence to Compliance: Ensure compliance with company policies, procedures, and regulatory requirements while conducting telecalling activities.

Requirements:

1. Excellent Communication Skills: Fluency in Hindi and English with clear pronunciation and effective verbal communication skills.

2. Customer Focus: Strong customer service orientation with the ability to empathize with customers and address their needs professionally.

3. Persuasive Skills: Ability to persuade and influence customers, overcome objections, and convince them to take desired actions.

4. Resilience: Resilience to handle rejection and maintain a positive attitude during challenging situations.

5. Team Player: Ability to work collaboratively in a team environment and contribute to the team's success.

6. Computer Literacy: Basic computer skills with proficiency in using CRM software, Microsoft Office applications, and internet browsing.

7. Experience: Prior experience in telecalling, telemarketing, or customer service roles will be an advantage.

Location: Jaipur, Rajasthan, India

Benefits:

1. Competitive salary package with performance-based incentives.

2. Comprehensive training and development programs to enhance your skills.

3. Supportive work environment with opportunities for growth and advancement.

4. Flexible working hours with options for part-time or full-time employment.

5. Exciting rewards and recognition programs to celebrate achievements.

If you're a passionate and results-driven individual looking to kickstart or advance your career in telecalling, this is the perfect opportunity for you! Apply now with your resume and a brief cover letter explaining why you're the ideal candidate for this role. Join us in shaping the future of our business through effective telecalling strategies and excellent customer engagement!

Job Types: Full-time, Permanent

Pay: ?10,086.00 - ?15,582.44 per month

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: Hybrid remote in Jaipur, Rajasthan 302020