The Help Desk Technician uses troubleshoots problems and provides guidance around products covered within The Companys diverse portfolio of hardware, software, and service offerings.
1. Associates Degree or equivalent, i.e., military, trade school, etc. and 0-2 years of relevant experience.
2. In lieu of degree, high school diploma or GED and 2+ years of relevant experience.
3. Excellent verbal and written communication skills.
4. Customer service driven.
5. Strong team player

The Company

FedEx Logistics provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.

The Philosophy

People-Service-Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees\' well-being and value their contributions to the company.

The Culture

We honor innovation, integrity and diversity. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

The Mission

We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!