Job Title: IT Support EngineerJob Summary: The IT Support Engineer is responsible for ensuring the smooth operation of the organization's IT systems and providing technical support to end-users. This role involves troubleshooting hardware and software issues, managing network infrastructure, and implementing Procedure.1. Technical Support: Provide first-line technical support to end-users via phone, email, or in-person. Troubleshoot and resolve hardware, software, and network issues promptly and effectively.2. System Maintenance: Perform regular maintenance tasks such as system updates, software installations, and hardware upgrades to ensure optimal performance and security of IT systems.3. Network Administration: Monitor and maintain network infrastructure, including routers, switches, Dialer, firewalls, and wireless access points. Configure network settings and troubleshoot connectivity issues as needed.4. User Management: Create and manage user accounts, permissions, and access controls across various IT systems and applications. Ensure compliance with security policies and procedures.5. Collaboration: Collaborate with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues.6. Continuous Improvement: Stay updated on emerging technologies and best practices in IT support. Recommend and implement process improvements to enhance efficiency and effectiveness.7. Vendor Management: Liaise with external vendors and service providers for hardware/software procurement, maintenance, and support contracts. Coordinate with vendors to troubleshoot and resolve technical issues and escalate unresolved issues as needed.8. Dialer and Telephonic Server Handling experience.9. Excellent Knowledge of Linux and Server ManagementImmediate Joiner and Gujarat Located Candidate Must ApplyAge Criteria : 30 to 35Job Type: Full-timePay: \xe2\x82\xb920,000.00 - \xe2\x82\xb925,000.00 per monthShift:
Day shift
Experience:
total work: 1 year (Preferred)
Work Location: In person
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