• Provide remote IT support to UAE users
• Handle and manage calls from UAE users in line with IT SD policies and procedures.
• Providing support to senior IT Managers in UAE in terms of project support and assigned activities as/when required (e.g. user desktop support in setting up GUI, network connectivity etc.)
• Participate in activities involving the operational requirements, research technology solutions, and help build the most cost-effective and efficient system.
• Assist/coordinate in disaster recovery and back-up procedures and information security and control structures.
• Provide secure access to the network for local and remote users; Secure data from internal, external threats & attack
Job Type: Full-time
Pay: ?300,000.00 - ?400,000.00 per year
Benefits:
• Food provided
• Health insurance
• Provident Fund
Shift:
• Day shift
Ability to commute/relocate:
• Kakinada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Required)
Experience:
• total work: 1 year (Required)
• IT support: 1 year (Required)
Work Location: In person
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