Job Description

We are seeking a fresh graduate or entry-level IT professional to join our IT department as an IT Support Executive in a dynamic and growing corporate hospital environment. The selected candidate will be responsible for providing technical support, troubleshooting, and maintenance of IT systems, ensuring seamless operations of the hospital's technology infrastructure.

Key Responsibilities:

• Technical Support: Provide first-level technical support to hospital staff, including doctors, nurses, administrative teams, and other personnel, for hardware, software, and network-related issues.
• Hardware Maintenance: Assist in the setup, installation, and maintenance of computers, printers, scanners, and other hardware devices used throughout the hospital.
• Software Support: Troubleshoot issues related to hospital management software, diagnostic tools, and other healthcare-specific applications. Assist with software installation and updates.
• Network Support: Assist in monitoring and maintaining network infrastructure, including LAN, Wi-Fi, and internet connectivity. Help diagnose and resolve network connectivity issues.
• User Account Management: Assist in setting up and managing user accounts, passwords, and access permissions to hospital systems and applications.
• Documentation: Maintain accurate logs and records of support requests, troubleshooting steps, and solutions for future reference and compliance.
• Backup and Recovery: Assist with data backup processes, ensuring that all critical data is securely backed up and can be restored when necessary.
• Security Compliance: Ensure IT systems are secure and comply with hospital IT policies and health data protection regulations (e.g., HIPAA, data encryption, etc.).

Qualifications:

• Educational Requirements:
• Bachelor's degree in Computer Science , Information Technology , or a related field.
• Freshers are encouraged to apply, though previous internships or project work in IT support is a plus.

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?20,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Shift:

• Day shift

Application Question(s):

• 0-1 Yr Experience in IT Support (Freshers also Welcome) with B.tech Background

Location : Amalapuram Andhra Pradesh
Interested Candidates can send their resume to whatsapp (9908705900 Sravan)

Work Location: In person