Job Overview We are seeking an enthusiastic IT Support Fresher to join our team. In this role, you will work closely with our IT and project management professionals to support and coordinate various IT initiatives and projects. As an IT Support, you will be responsible for providing technical support, assisting in project coordination tasks, generating reports, and supporting new IT initiatives. You will collaborate with various teams to ensure our IT services and projects effectively meet the needs of our organization and our clients. Requirements and skills \xe2\x97\x8f Assist in planning and coordinating IT projects, ensuring timely and efficient execution. \xe2\x97\x8f Collaborate with project managers and team members to gather project requirements and define scope. \xe2\x97\x8f Schedule and organize project meetings, prepare agendas, and document meeting minutes. \xe2\x97\x8f Track project progress, update project schedules, and ensure adherence to deadlines. \xe2\x97\x8f Assist in preparing project reports and presentations for stakeholders. \xe2\x97\x8f Perform routine system maintenance tasks, such as software updates and backups.\xe2\x97\x8f Monitor system performance and ensure optimal operation of IT infrastructure. \xe2\x97\x8f Assist in managing user accounts and access permissions. \xe2\x97\x8f Provide basic IT training to end-users on commonly used software and systems. \xe2\x97\x8f Create and update user guides, FAQs, and other support documentation. \xe2\x97\x8f Maintain an organized knowledge base for common support issues and solutions. \xe2\x97\x8f Work closely with other IT team members to resolve technical issues and implement new solutions. \xe2\x97\x8f Communicate effectively with non-technical staff to explain technical concepts in a user-friendly manner. \xe2\x97\x8f Build and maintain positive relationships with internal stakeholders and external vendors. Skill and Knowledge Qualifications: \xe2\x97\x8f Should hold a Bachelors Degree \xe2\x97\x8f Good Communication and Presentation Skills. \xe2\x97\x8f Maintains effectiveness when experiencing major changes in the work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures. \xe2\x97\x8f Proper phone etiquette. \xe2\x97\x8f Ability to speak and write clearly and accurately \xe2\x97\x8f Good analytical and problem-solving skills \xe2\x97\x8f Good interpersonal and customer care skills \xe2\x97\x8f Good accurate records keeping \xe2\x97\x8f Technical skills (Not mandatory) \xe2\x97\x8f An understanding of web technologies (HTML & CSS skills) will be an added advantage. Job Types: Full-time, Fresher Pay: \xe2\x82\xb99,578.03 - \xe2\x82\xb918,000.00 per month Shift:

• Day shift
• Night shift

Work Location: In person