Job OverviewWe are seeking an enthusiastic IT Support Fresher to join our team. In this role, you will work closely with our IT and project management professionals to support and coordinate various IT initiatives and projects. As an IT Support, you will be responsible for providing technical support, assisting in project coordination tasks, generating reports, and supporting new IT initiatives. You will collaborate with various teams to ensure our IT services and projects effectively meet the needs of our organization and our clients. Requirements and skills Assist in planning and coordinating IT projects, ensuring timely and efficient execution. Collaborate with project managers and team members to gather project requirements and define scope. Schedule and organize project meetings, prepare agendas, and document meeting minutes. Track project progress, update project schedules, and ensure adherence to deadlines. Assist in preparing project reports and presentations for stakeholders. Perform routine system maintenance tasks, such as software updates and backups. Monitor system performance and ensure optimal operation of IT infrastructure. Assist in managing user accounts and access permissions. Provide basic IT training to end-users on commonly used software and systems. Create and update user guides, FAQs, and other support documentation. Maintain an organized knowledge base for common support issues and solutions. Work closely with other IT team members to resolve technical issues and implement new solutions. Communicate effectively with non-technical staff to explain technical concepts in a user-friendly manner. Build and maintain positive relationships with internal stakeholders and external vendors.Skill and Knowledge Qualifications: Should hold a Bachelors Degree Good Communication and Presentation Skills. Maintains effectiveness when experiencing major changes in the work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures. Proper phone etiquette. Ability to speak and write clearly and accurately Good analytical and problem-solving skills Good interpersonal and customer care skills Good accurate records keeping Technical skills (Not mandatory) An understanding of web technologies (HTML & CSS skills) will be an added advantage.Job Types: Full-time, FresherPay: \xe2\x82\xb99,578.03 - \xe2\x82\xb918,000.00 per monthShift:

• Day shift
• Night shift

Work Location: In person