It Support Associate
Job Description
We are seeking a motivated and enthusiastic Junior IT Support Associate to join our team. This entry-level position is ideal for a fresher with excellent communication skills and a foundational understanding of IT concepts. In this role, you will assist in handling basic technical support tasks, learn to troubleshoot issues, and ensure our end-users have a smooth and productive experience.
Key Responsibilities:
Technical Support: Provide first-level support by responding to basic IT-related queries from internal users.
Troubleshooting: Assist in diagnosing hardware and software issues, offering basic troubleshooting steps and escalating as needed.
System Maintenance: Support regular maintenance tasks for systems, including updates, backups, and general housekeeping.
User Assistance: Guide users on how to use specific software or resolve common issues, ensuring an easy and positive experience.
Documentation: Maintain logs of support activities, including resolutions and steps taken, to build a knowledge base.
Collaboration: Work closely with senior IT team members, assisting on various projects and learning on the job.
Job Types: Full-time, Fresher
Pay: ?8,000.00 - ?10,000.00 per month
Shift:
• Rotational shift
Work Days:
• Monday to Friday
Experience:
• total work: 1 year (Required)
Work Location: In person
Application Deadline: 25/11/2024
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Job Detail
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Job IdJD3525265
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMP, IN, India
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EducationNot mentioned
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ExperienceYear