Job Description

Business DivisionsGroup FunctionsYour roleAre you an expert when it comes to SAP Basis? Do you have proven ability to solve complex issues, covering both technical and business needs?We're looking for an IT support analyst to:

• manage & support multiple SAP systems
• perform patch updates, kernel upgrades & system upgrades to ensure the landscape is consistent
• troubleshoot incidents, debug SAP and Database (Oracle & HANA) and define workarounds for known errors and initiate process improvements
• monitor SAP performance, workload statistics, analysis and tuning
• possess strong verbal and written communication skills to interact with internal and external stakeholders
• is a team player, shares her/his knowledge and supports, trains, coaches other team members

Function CategoryInformation Technology (IT)Join usAt UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?Contact DetailsUBS Business Solutions SA
UBS RecruitingYour teamYou'll be working as part of the Group Functions Finance Team in Zurich as part of Application Support and Reliability (ASR). As a support analyst, you'll be required to manage large and complex SAP landscape with multiple systemsYour expertise

• ideally 6+ years of hands-on experience in SAP Basis
• proficient in Linux and Windows with expertise in Oracle and HANA
• proficient in Azure technology for SAP hosted systems
• experience in SAP router, System Landscape Directory and troubleshooting of ABAP and Java platforms
• manage storage solutions for virtual database files, hard disks and application data
• proficient with other software development or monitoring tools, such as GitHub, Azure SAP Monitoring, BigPanda and Amelia
• ability to solve complex issues, good at problem statement analysis and solution design thinking
• confident communicator that can explain technology to non-technical audiences
• ITIL qualified & proficient in using Service Now is an advantage

#LI-SS1About usUBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..We have a presence in all major financial centers in more than 50 countries.How we hireWe may request you to complete one or more assessments during the application process.

UBS