Job Description

:IT Service Operations PDMLinkTogether we make the difference.Siemens Mobility is an independent led company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services.The Information Technology (IT) department has the global responsibility for the internal IT of Siemens Mobility. Its goal is to provide a robust and efficient IT landscape derived from business and market demands.Your personality and individuality make the difference. In our team, we increase business performance and point the way into the digital age.Is that exactly your thing? Then live your passion in a cross-location team in which you can actively craft the future of our company. You open up new possibilities for our customers with your competence. Connected with this is an exciting career path that leads you to ever new projects and solutions in the field of IT for Siemens Mobility.Here\'s where you make the difference.The MCAD 2nd level support team ensures expert support for all mechanical engineering applications (3D and 2D) including conversion services for CAD and Office applications, as well as auxiliary applications and related interfaces in operation at Siemens Mobility (SMO).Continuous monitoring of processes, target-oriented and fast intervention and a high awareness of all current issues are key elements of successful operation and high user happiness.

• You are supporting the application management for the PTC product \xe2\x80\x9cWindchill PDMLink\xe2\x80\x9d.
• Within the MCAD 2nd Level support team you are supervising the application usage as well as ticket tracking and resolving upcoming issues.
• You are supporting the continuous adaption of our system landscape to new requirements and technologies.
• You are supporting the operation and the continuous further development of our PDMLink landscape on AWS.
• You will prepare system updates and support tool analysis, tests, documentation, debugging and error correction.
• The further development of the knowledge base including user documentation and tests, implementation and release of new features are also part of your task spectrum.
• You will be part of IT projects. Thereby you are using tools for the service management (e.g., Mantis) and test management (e.g., Polarion).

What do I bring with me:

• You have optimally finished studies in computer science or mechanical engineering or a comparable qualification with corresponding additional skills.
• You have a multi-annual relevant professional IT experience (5+ years).
• You have acquired knowledge in installation, configuration and customer specific extension of Windchill systems including interfaces to third party systems (e.g., PLM or ERP) as well as a broad process understanding.
• You can convince us with experience in Windchill PDMLink and support of PLM systems.
• Knowledge of implementation PDMLink customizations processes are desirable.
• Knowledge of AWS Infrastructure, hardening of OS Images and Applications and Terraform would be added advantage.
• Very good English skills (minimum C1).
• High flexibility regarding working hours.
• Experiences in software configuration based on scripting.
• Customer focused.
• Ideally, you have experience in the field of engineering processes, interaction with internal departments or users in construction, simulation, work preparation or manufacturing.
• Creo knowledge and experiences with PTC support would be beneficial.
• Skills in service management, version management and methods to describe processes and their realization in technical uses cases, user stories and workflows are desirable.
• Knowledge in SAP, Linux and Windows is desirable.
• Highly self-motivated.
• Ability to inspire change.

We\xe2\x80\x99ve got quite a lot to offer. How about you?

• Competitive compensation
• An opportunity to craft the future of autonomous systems.
• Outstanding researchers and engineers as team members
• We are an equal opportunity employer and embrace diversity.

This role is based in Pune. You\xe2\x80\x99ll also get to visit other locations in India and beyond, so you\xe2\x80\x99ll need to go where this journey takes you. In return, you\xe2\x80\x99ll get the chance to work with teams impacting entire cities, countries \xe2\x80\x93 and the shape of things to come.Make your mark in our exciting world at Siemens.We\xe2\x80\x99re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We\'re dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and imagination and help us shape tomorrow.Find out more about mobility at: and about Siemens careers at:At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow \xe2\x80\x98s reality. Find out more about the Digital world of Siemens here:

Siemens