It Service Desk Support
Job Description
Role: IT Service Desk Support
Location: Bangalore
Experience: 6 months to 2 years
Notice Period: Immediate Joiners
:
We are seeking a proactive and skilled IT Service Desk Support professional to join our team in Bangalore. The ideal candidate will play a key role in managing IT Service Desk operations, ensuring seamless support, and maintaining high service standards.
Responsibilities:
• Provide Service Desk Voice Support to end-users for IT-related queries.
• Manage IT Service Desk operations, troubleshoot issues, and escalate as required.
• Maintain SLAs and deliver exceptional customer service in a 24x7 environment.
• Collaborate with cross-functional teams to resolve technical problems efficiently.
• Document incidents, service requests, and solutions accurately.
Key Qualifications and Skills:
• Bachelor's degree in Computer Science or IT.
• 6 months to 2 years of experience in IT Service Desk Management.
• Proven experience in Service Desk Voice Support.
• Strong verbal and written communication skills.
• Ability to work in a Work from Office setup with 24x7 rotational shifts.
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Job Detail
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Job IdJD3519392
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKA, IN, India
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EducationNot mentioned
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ExperienceYear