Job Description

:

As a Sales and Support Executive you will play a crucial role in our sales and customer support efforts. Your responsibilities will include:

- Handling customer inquiries promptly and effectively, ensuring customer satisfaction at all times.

- Actively engaging with potential customers to understand their needs and recommend suitable products or services.

- Developing and maintaining strong relationships with customers to enhance retention and loyalty.

- Collaborating closely with the sales team to achieve sales targets and objectives.

- Providing accurate information about products, pricing, and availability to customers.

- Processing orders accurately and efficiently using our CRM software.

- Following up on sales leads generated through marketing campaigns and promotional events.

- Contributing to the development of sales strategies and campaigns.

Requirements:

- Proven experience in a sales or customer service role, preferably in IT Sales industry.

- Excellent communication skills, both verbal and written.

- Strong negotiation and persuasion skills.

- Ability to work well independently and as part of a team.

- Familiarity with CRM software and sales processes.

- Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Benefits:

- Competitive salary and performance-based incentives.

- Comprehensive benefits package including health insurance and retirement plans.

- Opportunities for career growth and advancement.

- A dynamic and supportive work environment that fosters creativity and collaboration.

Job Type: Full-time

Pay: From ?25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Application Deadline: 19/10/2024